2025 Jeep Grand Cherokee Recalls, Issues & Maintenance

The 2025 Jeep Grand Cherokee carries 3 open NHTSA recalls — most recently covering propulsion system and traction battery. Owners report 6 recurring issue clusters, led by “Sunroof shattering while driving.” Jeep vehicles use the Oil Change Indicator system to signal when oil is due. Wrangler and Gladiator owners who actually use 4WD off-road should treat the schedule below as Schedule A (severe) — water crossings, sand, and rock crawling demand differential and transfer case service at half the published intervals. Grand Cherokee and Cherokee follow the standard Mopar schedule.

3 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Campaign #25V576000 · Apr 9, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #25V741000 · Oct 30, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Campaign #26V328000 · May 21, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: Delayed air bag deployment during a crash increases the risk of injury.

Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2025 Jeep Grand Cherokee.

Reported to NHTSA

Sunroof shattering while driving

UNKNOWN OR OTHER

3 NHTSA complaints · 2025-05 → 2026-06

Our sunroof completely shattered for no reason. We were not hit by or with anything, we did not hit any objects, it just spontaneously broke
Owner report, NHTSA ODI #11746726
I was driving at an estimated speed of 55mph when I heard what sounded like a gunshot or tire popping inside the vehicle. Next I felt glass hitting my face, head, neck, and hands
Owner report, NHTSA ODI #11710579
I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around
Owner report, NHTSA ODI #11661179

Read all complaints on NHTSA →

Sudden loss of propulsion at highway speed

ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM

10 NHTSA complaints · 2025-07 → 2026-07

This vehicle has now experienced three separate incidents of sudden loss of propulsion while traveling at highway speeds, requiring it to be towed to the dealership on all three occasions
Owner report, NHTSA ODI #11753471
I was driving down the rode going 30 miles per hour and my vehicle turned off. I lost all power
Owner report, NHTSA ODI #11701086
While stopped at a red light, the vehicle experienced a sudden and complete electrical failure. The engine stalled and all electronics, including the dashboard display and infotainment system, went completely dark
Owner report, NHTSA ODI #11675624

Read all complaints on NHTSA →

Transmission fails to engage, shift-to-park warning

POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE

9 NHTSA complaints · 2025-04 → 2026-08

Traveling at around 55 MPH, slowed down for a stop light. Dash started flashing and beeping and stated "shift to park then shift to desired gear." Could not accelerate, had to put in park then back in drive to keep moving. No check engine light
Owner report, NHTSA ODI #11654788
On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking
Owner report, NHTSA ODI #11718177
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving 68-69 MPH, the vehicle unexpectedly decelerated to 11 MPH and went into LIMP Mode, shifted to park, and then shut off unintendedly
Owner report, NHTSA ODI #11698534

Read all complaints on NHTSA →

4xe hybrid powertrain shutdown and power loss

POWER TRAIN, ELECTRICAL SYSTEM, ENGINE

5 NHTSA complaints · 2025-05 → 2026-07

There is a serious malfunction between the hybrid and electric systems. The engine is making a loud noise, and neither the hybrid nor electric mode functions properly
Owner report, NHTSA ODI #11752292
While driving approximately 70 mph on the highway, my 2025 Jeep Grand Cherokee 4xe experienced a sudden and complete loss of power without warning. This created a dangerous situation with risk of collision
Owner report, NHTSA ODI #11731155
My 2025 Jeep Grand Cherokee 4xe began with an intense burning smell followed by the “Service Hybrid Electric Vehicle” warning light illuminating
Owner report, NHTSA ODI #11687165

Read all complaints on NHTSA →

Airbags fail to deploy in frontal collision

AIR BAGS

3 NHTSA complaints · 2026-04 → 2026-07

The contact owned a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another vehicle hydroplaned from another lane into the contact's lane, causing the contact's vehicle to crash into the oncoming vehicle
Owner report, NHTSA ODI #11748451
I was driving at approximately 30 - 35mph when another car went through a stop sign causing a head on collision. I did not see the other car, therefore had no time to brake or maneuver away - the collision happened at the full speed I was driving
Owner report, NHTSA ODI #11743113
Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took out almost my entire front driver side. No air bags Went off, accident happened @5:55am jeep app says “air bag failure” @ 6:08am
Owner report, NHTSA ODI #11731282

Read all complaints on NHTSA →

High-voltage battery fire recall without available remedy

ELECTRICAL SYSTEM

6 NHTSA complaints · 2025-12 → 2026-02

My 2025 Jeep Grand Cherokee PHEV is subject to Safety Recall 78C/NHTSA 25V-766 for ENGINE FIRES caused by sand contamination in the 2.0L engine that can cause "catastrophic engine failure" and "vehicle fire
Owner report, NHTSA ODI #11710511
This vehicle has now been subject to two major battery-related safety recalls within the first year of lease: A “Stop Propulsion” recall that rendered the vehicle inoperable until a module replacement was performed
Owner report, NHTSA ODI #11702429
The contact owns a 2025 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available
Owner report, NHTSA ODI #11718466

Read all complaints on NHTSA →

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Engine Oil & Filter

Every 8,000 mi

Pentastar 3.6L: SAE 0W-20 every 8,000 miles. Wrangler 392 6.4L HEMI: SAE 5W-20 every 8,000 miles. EcoDiesel 3.0L: 10,000 miles. 4xe plug-in hybrid: 8,000 miles or annually.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

Tire Rotation

Every 8,000 mi

Rotate tires every 8,000 miles. Wrangler with 33+ inch off-road tires: rotate every 5,000 miles to prevent uneven wear from solid axles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Inspection

Every 8,000 mi

Inspect pads, rotors, and parking brake every 8,000 miles. Wrangler and Gladiator pads wear faster than Grand Cherokee due to higher curb weight per axle.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

Front Differential Fluid

Every 60,000 mi

Replace front differential fluid every 60,000 miles. Wrangler off-road use (water crossings, sand): inspect every 30,000 miles for water contamination.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Rear Differential Fluid

Every 60,000 mi

Rear axle fluid every 60,000 miles. Limited-slip differentials require Mopar friction modifier. Wrangler Rubicon with locking differentials: same schedule.

Estimated cost — typical U.S. ranges

Dealer

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Transfer Case Fluid (4WD)

Every 60,000 mi

Replace transfer case fluid every 60,000 miles. Use Mopar ATF+4 for NV3500 and NV245. Wrangler Rock-Trac: 60,000 mi normal, 30,000 mi with regular off-road use.

Estimated cost — typical U.S. ranges

Dealer

~$105–$140

Shop

~$75–$100

DIY

~$15–$40

AWD/4WD vehicles only. Easy drain-and-fill on most platforms.

Brake Fluid

Every 24,000 mi

Replace DOT 3 brake fluid every 2 years regardless of mileage. Wrangler off-road use accelerates moisture intake — annual fluid testing recommended.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Important maintenance

Keeps your vehicle running smoothly and efficiently

Automatic Transmission Fluid (ZF 8HP)

Every 60,000 mi

Severe service: ZF 8HP fluid every 60,000 miles. Normal: 120,000 miles. Use Mopar ATF+4 — never substitute.

Estimated cost — typical U.S. ranges

Dealer

~$330–$500

Shop

~$235–$355

DIY

~$60–$180

Some sealed transmissions have no dipstick — fill is precise and best left to a shop. Many drivers can still DIY drain-and-fill.

Engine Air Filter

Every 30,000 mi

Replace engine air filter every 30,000 miles. Wrangler driven in dust or sand: inspect at every oil change and replace early.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

5-minute job on most cars; the airbox lid usually has clips, no tools needed.

Spark Plugs

Every 100,000 mi

Pentastar 3.6L: 16 spark plugs total, replace at 100,000 miles. Wrangler 392 6.4L HEMI: 16 plugs at 100,000 miles. EcoDiesel: glow plug inspection only.

Estimated cost — typical U.S. ranges

Dealer

~$285–$390

Shop

~$200–$275

DIY

~$25–$100

Iridium plugs cost more but last 100k+ miles. V6/V8 access varies wildly — some are tough.

Mopar HOAT Coolant

Every 50,000 mi

Mopar HOAT (purple) for gas engines: first change at 100,000 miles, then every 50,000. Do not mix with green or orange coolants.

Estimated cost — typical U.S. ranges

Dealer

~$285–$330

Shop

~$200–$235

DIY

~$25–$60

Use the manufacturer-specified coolant — wrong color/chemistry can damage the cooling system.

Recommended maintenance

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace cabin air filter every 20,000 miles. Grand Cherokee, Cherokee, and Compass: behind the glove box. Wrangler/Gladiator: optional cabin filter on later models only.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

No occupant deaths in FARS 2010–2024 crashes are on record for this year and model. That is the census answer for the window, and it says nothing more than that.

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

8

complaints mentioning a crash

0

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2025 Jeep Grand Cherokee reflects Jeep's published service intervals and the Oil Change Indicator system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.