Is rear coil spring detachment a known issue with the 2023 Jeep Grand Cherokee?

14 NHTSA complaints have been filed about rear coil spring detachment on the 2023 Jeep Grand Cherokee (2025-06 → 2026-07). Reported component: SUSPENSION. From an owner report (NHTSA ODI #11745622): "The rear coil spring on the passenger side detached from the vehicle. The problem was confirmed by a repair shop. There was no warning whatsoever" Source: NHTSA.

Is high-voltage battery drain while parked a known issue with the 2023 Jeep Grand Cherokee?

7 NHTSA complaints have been filed about high-voltage battery drain while parked on the 2023 Jeep Grand Cherokee (2025-12 → 2026-07). Reported component: ELECTRICAL SYSTEM, ENGINE. From an owner report (NHTSA ODI #11734185): "High Voltage Battery (hybrid battery) has excessive drain when parked. This was noticed after completing the 68C recall. In any temperature it drains 8-12% over 12 hours" Source: NHTSA.

Is hybrid system fault warning with loss of propulsion a known issue with the 2023 Jeep Grand Cherokee?

70 NHTSA complaints have been filed about hybrid system fault warning with loss of propulsion on the 2023 Jeep Grand Cherokee (2025-05 → 2026-08). Reported component: ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM. From an owner report (NHTSA ODI #11687462): "Beginning in April 2025, the vehicle began displaying the warning “Service Hybrid Electrical System.” Shortly after the warning appears, the vehicle will often shut down completely while in operation" Source: NHTSA.

Is high-voltage battery fire-risk recall without remedy a known issue with the 2023 Jeep Grand Cherokee?

43 NHTSA complaints have been filed about high-voltage battery fire-risk recall without remedy on the 2023 Jeep Grand Cherokee (2025-09 → 2026-07). Reported component: ELECTRICAL SYSTEM. From an owner report (NHTSA ODI #11701424): "Complaint Summary: Recall 68C – High Voltage Battery. Vehicle cannot be charged safely and must be parked away from structures due to fire risk. No repair or diagnostic procedure is available" Source: NHTSA.

Is unintended automatic emergency braking activation a known issue with the 2023 Jeep Grand Cherokee?

11 NHTSA complaints have been filed about unintended automatic emergency braking activation on the 2023 Jeep Grand Cherokee (2025-06 → 2026-06). Reported component: FORWARD COLLISION AVOIDANCE. From an owner report (NHTSA ODI #11742925): "As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph" Source: NHTSA.

2023 Jeep Grand Cherokee Recalls, Issues & Maintenance

Q: Is cabin heat and windshield defrost loss a known issue with the 2023 Jeep Grand Cherokee?

6 NHTSA complaints have been filed about cabin heat and windshield defrost loss on the 2023 Jeep Grand Cherokee (2025-10 → 2026-02). Reported component: ELECTRICAL SYSTEM. From an owner report (NHTSA ODI #11713870): "The heat does not work in my Jeep on electric or hybrid and it’s a coolant system failure. The parts fail and Jeep hasn’t been able to fix the problem after two attempts in service. It is frigid and the temperatures have plummeted and there is no heat working in the vehicle" Source: NHTSA.

Q: Is front sway bar assembly failure with clunking noise a known issue with the 2023 Jeep Grand Cherokee?

5 NHTSA complaints have been filed about front sway bar assembly failure with clunking noise on the 2023 Jeep Grand Cherokee (2025-09 → 2026-06). Reported component: STEERING, SUSPENSION. From an owner report (NHTSA ODI #11744580): "This is the 3rd internal mechanical failure of the front electronic disconnecting sway bar assembly on my Grand Cherokee Trailhawk 4xe. The component keeps failing prematurely (most recently after only 3,000 miles), causing severe front-end looseness and clunking" Source: NHTSA.

Q: Is vehicle fire while parked a known issue with the 2023 Jeep Grand Cherokee?

3 NHTSA complaints have been filed about vehicle fire while parked on the 2023 Jeep Grand Cherokee (2025-08 → 2026-04). Reported component: ELECTRICAL SYSTEM, FIRERELATED. From an owner report (NHTSA ODI #11731128): "The contact stated that while the vehicle was parked and turned off in the driveway, she heard popping noises and saw smoke coming from underneath the vehicle near the rear passenger seat. The contact called the fire department, which responded and extinguished the fire" Source: NHTSA.

The 2023 Jeep Grand Cherokee carries 21 open NHTSA recalls — most recently covering labels and column. Owners report 8 recurring issue clusters, led by “Rear coil spring detachment.” Jeep vehicles use the Oil Change Indicator system to signal when oil is due. Wrangler and Gladiator owners who actually use 4WD off-road should treat the schedule below as Schedule A (severe) — water crossings, sand, and rock crawling demand differential and transfer case service at half the published intervals. Grand Cherokee and Cherokee follow the standard Mopar schedule.

21 Open Recalls

Source: NHTSA

EQUIPMENT:OTHER:LABELS

Campaign #23V336000 · Nov 5, 2023

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Fix: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

STEERING:COLUMN

Campaign #23V352000 · May 18, 2023

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Campaign #23V413000 · Aug 6, 2023

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

BACK OVER PREVENTION:DISPLAY FUNCTION

Campaign #23V577000 · Aug 14, 2023

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Campaign #24V111000 · Feb 15, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Campaign #24V132000 · Feb 22, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Risk: A loss of vehicle control increases the risk of a crash.

Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

EXTERIOR LIGHTING:HEADLIGHTS

Campaign #24V130000 · Feb 22, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Campaign #24V199000 · Mar 14, 2024

Issue: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign #24V291000 · Apr 25, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign #24V289000 · Apr 25, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

SEAT BELTS:CRITICAL FASTENERS

Campaign #24V434000 · Jun 13, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Campaign #24V436000 · Jun 13, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

AIR BAGS:SIDE/WINDOW

Campaign #24V897000 · Nov 27, 2024

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Campaign #25V430000 · Jun 26, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Campaign #25V472000 · Jul 17, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Campaign #25V576000 · Apr 9, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Campaign #25V741000 · Oct 30, 2025

Issue: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Campaign #26V051000 · Jan 29, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Campaign #26V328000 · May 21, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: Delayed air bag deployment during a crash increases the risk of injury.

Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Campaign #26V413000 · Jun 30, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Campaign #26V562000 · Jan 9, 2026

Issue: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2023 Jeep Grand Cherokee.

1 active NHTSA investigation

Source: NHTSA

Recall 23V-413 Post Remedy Failures
Action #RQ25005 · opened Dec 11, 2025 · linked recall 26V051
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An im…
View on NHTSA →

Reported to NHTSA

Rear coil spring detachment

SUSPENSION

14 NHTSA complaints · 2025-06 → 2026-07

“The rear coil spring on the passenger side detached from the vehicle. The problem was confirmed by a repair shop. There was no warning whatsoever”
— Owner report, NHTSA ODI #11745622

“While driving at approximately 20 - 35 mph, the passenger side rear suspension coil spring fell off. When that happened, the vehicle sank on that side (rear, right side) and the coil spring and spring pad components projected outwards with force towards the road side”
— Owner report, NHTSA ODI #11669471

“The jeep was parked in our garage. When returning to the garage the right rear coil spring was laying on the garage floor. The jeep is stock. There was no accident or pothole event. The spring or mount broke or failed unexpectedly while the jeep was parked in our garage”
— Owner report, NHTSA ODI #11739987

Read all complaints on NHTSA →

High-voltage battery drain while parked

ELECTRICAL SYSTEM, ENGINE

7 NHTSA complaints · 2025-12 → 2026-07

“High Voltage Battery (hybrid battery) has excessive drain when parked. This was noticed after completing the 68C recall. In any temperature it drains 8-12% over 12 hours”
— Owner report, NHTSA ODI #11734185

“This vehicle has experienced continuous HV battery drainage since repaired under recall 68C on 2/9/26. Multiple follow up trips to the dealer and discussions with the Stellantis "Star team" have resulted in them informing me the vehicle is unfixable but "safe" to drive”
— Owner report, NHTSA ODI #11745153

Read all complaints on NHTSA →

Cabin heat and windshield defrost loss

ELECTRICAL SYSTEM

6 NHTSA complaints · 2025-10 → 2026-02

“The heat does not work in my Jeep on electric or hybrid and it’s a coolant system failure. The parts fail and Jeep hasn’t been able to fix the problem after two attempts in service. It is frigid and the temperatures have plummeted and there is no heat working in the vehicle”
— Owner report, NHTSA ODI #11713870

“There is no heat in truck. It has something to do with the 2 way control valve. When driving you cannot defrost the front window when it fogs up and sometime freezes”
— Owner report, NHTSA ODI #11705271

Read all complaints on NHTSA →

Front sway bar assembly failure with clunking noise

STEERING, SUSPENSION

5 NHTSA complaints · 2025-09 → 2026-06

“This is the 3rd internal mechanical failure of the front electronic disconnecting sway bar assembly on my Grand Cherokee Trailhawk 4xe. The component keeps failing prematurely (most recently after only 3,000 miles), causing severe front-end looseness and clunking”
— Owner report, NHTSA ODI #11744580

“So i’ve been dealing with a clunk sound & suspension ride issue, they have change 3 sway bars & links & back shocks etc”
— Owner report, NHTSA ODI #11684329

Read all complaints on NHTSA →

Hybrid system fault warning with loss of propulsion

ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM

70 NHTSA complaints · 2025-05 → 2026-08

“Beginning in April 2025, the vehicle began displaying the warning “Service Hybrid Electrical System.” Shortly after the warning appears, the vehicle will often shut down completely while in operation”
— Owner report, NHTSA ODI #11687462

“Last Thursday (Aug 21), I was on the highway driving 70mph passing a semi when the same message came onto the screen & my vehicle shut completely off”
— Owner report, NHTSA ODI #11683868

“I was traveling on the highway at highway speed during peak commuting times when a notice to service hybrid system was displayed on the gauge cluster. The vehicle then lost all acceleration and shut down”
— Owner report, NHTSA ODI #11667517

Read all complaints on NHTSA →

High-voltage battery fire-risk recall without remedy

ELECTRICAL SYSTEM

43 NHTSA complaints · 2025-09 → 2026-07

“Complaint Summary: Recall 68C – High Voltage Battery. Vehicle cannot be charged safely and must be parked away from structures due to fire risk. No repair or diagnostic procedure is available”
— Owner report, NHTSA ODI #11701424

“2 current recalls on my vehicle 68C and 78C are life threatening and the vehicle may catch on fire. Visiting the dealer today 12/6 - there is no solution for either”
— Owner report, NHTSA ODI #11703442

“My 2023 Jeep Grand Cherokee has been out of service at a dealership since January 22 due to a safety recall involving the high-voltage battery. The manufacturer has no repair available and no estimated timeline”
— Owner report, NHTSA ODI #11727811

Read all complaints on NHTSA →

Unintended automatic emergency braking activation

FORWARD COLLISION AVOIDANCE

11 NHTSA complaints · 2025-06 → 2026-06

“As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph”
— Owner report, NHTSA ODI #11742925

“The 2024 Jeep Grand Cherokee 4xe's Automatic Emergency Braking (AEB) system engaging while turning left when there was no car or pedestrian in front of us. This scared us as the car stopped in the middle of a large intersection putting us all in danger of potentially getting hit”
— Owner report, NHTSA ODI #11671186

“Was driving in a neighborhood and slowly turning at a 4 way stop, parking brake self engaged causing the car to slam to a stop and was unable to press gas”
— Owner report, NHTSA ODI #11668904

Read all complaints on NHTSA →

Vehicle fire while parked

ELECTRICAL SYSTEM, FIRERELATED

3 NHTSA complaints · 2025-08 → 2026-04

“The contact stated that while the vehicle was parked and turned off in the driveway, she heard popping noises and saw smoke coming from underneath the vehicle near the rear passenger seat. The contact called the fire department, which responded and extinguished the fire”
— Owner report, NHTSA ODI #11731128

“VEHICLE WAS PARKED AND UNOCCUPIED AND IT EXPLODED”
— Owner report, NHTSA ODI #11679413

~$150–$195

Shop

~$105–$135

DIY

~$20–$50

Extends the life of your vehicle and improves comfort

Cabin Air Filter

Every 20,000 mi

Replace cabin air filter every 20,000 miles. Grand Cherokee, Cherokee, and Compass: behind the glove box. Wrangler/Gladiator: optional cabin filter on later models only.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

16 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

complaints mentioning a crash

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2023 Jeep Grand Cherokee reflects Jeep's published service intervals and the Oil Change Indicator system. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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