2011 Ford Crown Victoria: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2011 / ford / crown-victoria
known issues2 clusters (reviewed 2026-08-19)
complaints23 on file (2011-05-10 → 2025-03-11)
recalls2
investigations0
fars67 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Intermediate steering shaft and column failureSTEERING12 complaints2012-09 → 2023-04crown-victoria-2011-steering-shaft
  • 11428047 The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver
  • 11388103 THE CONTACT OWNS A 2011 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE FRONT END WOULD VIBRATE AND A CLUNKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. EVENTUALLY THE STEERING COLUMN WOULD NOT LOCK AFTER PARKING THE VEHICLE
  • 11322802 MY STEERING I SUPER HAD TO TURN THE WHEEL WHEN PARKED AS WELL AS DRIVING. IT IS BECAUSE OF THE STEERING SHAFT IS RUSTED OUT AND VERY DANGEROUS TO DRIVE .I JUST FOUND OUT THAT FORD HAD A RECALL ON THIS ISSUE BUT I NEVER RECEIVED A NOTICE ABOUT IT
Non-adjustable headrest and seat back painSEATS4 complaints2011-05 → 2012-07crown-victoria-2011-seat-headrest
  • 10454798 I AM A DETECTIVE WITH THE BELLEVILLE POLICE DEPARTMENT, NJ. WE ARE HAVING AN ONGOING PROBLEM WITH THE FORD CROWN VICTORIA 2011 POLICE INTERTCEPTOR WITH MANUAL SEATS. ALL OUR OFFICERS ARE REPORTING LOWER BACK PAIN DUE TO A LOWER BACK BOLSTER BUILT IN AS PART OF THE SEAT
  • 10462258 THE HEADRESTS ON THE 2011 FORD CROWN VICTORIA ARE CAUSING THE OFFICERS TO HAVE NECK PROBLEMS. THE HEADREST IS SO LARGE AND DOES NOT ADJUST FORWARD AND BACKWARD, IT IS PUSHING THEIR HEADS FORWARD AND DOWN, AS YOU KNOW THEY SPEND AT LEAST 8 HOURS IN THEIR VEHICLES EACH SHIFT
  • 10400349 THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
232011-05-102025-03-1110STEERING:12; SUSPENSION:4; SEATS:4; ENGINE:3; POWER TRAIN:2

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
14V70400005/11/2014STEERING:RACK AND PINION:PINION SHAFTFord Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
13V38500029/08/2013STEERINGFord is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202467legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2011 Ford Crown Victoria vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2011/ford/crown-victoria
@misc{wrenchpro_2011_ford_crown_victoria_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2011 Ford Crown Victoria},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2011/ford/crown-victoria}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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