Wrench.Pro

2011 Jeep Grand Cherokee: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2011 / jeep / grand-cherokee
known issues6 clusters (reviewed 2026-09-03)
complaints1,638 on file (2010-09-23 → 2026-06-01)
recalls6
investigations6
fars76 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Air suspension (Quadra-Lift) failureSUSPENSION5 complaints2021-01 → 2026-02grand-cherokee-2011-air-suspension-failure
  • 11493321 My Jeep's air suspension system (Quadra lift) has failed 4 times within the past year. At the beginning, the only signs there was anything wrong was that it took the vehicle several minutes to raise from the "park" setting
  • 11399835 THE AIR SUSPENSION - SERVICE AIR SUSPENSION LIGHT CAME ON, THE AIR SUSPENSION THEN LOWERED THE VEHICLE TO WELL BELOW NORMAL RIDE HEIGHT
  • 11714761 My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos
Stalling and loss of motive power (fuel pump relay/TIPM)ENGINE, FUEL/PROPULSION SYSTEM92 complaints2020-10 → 2026-06grand-cherokee-2011-stalling-fuel-pump-relay
  • 11573743 2011 Jeep Grand Cherokee stalled while driving. While slowing down to make a turn, engine stalled out. Power steering and power brake disappeared. If someone was at the light while I was turning, they would have been hit
  • 11384124 ON MORE THAN 1 DOZEN OCCASIONS MY JEEP HAS STALLED WHILE DRIVING ANYWHERE FM 20 TO 40 MILES AN HOUR. I LOST STEERING CONTROL AND BRAKES WHILE THE REST OF GAGES STAYED ON
  • 11726438 Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening
Alternator overheating, smoking, or fireELECTRICAL SYSTEM, ENGINE16 complaints2021-04 → 2026-02grand-cherokee-2011-alternator-fire-smoke
  • 11631392 The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was smoke was coming from under the hood. The contact pulled into a parking lot to inspect the vehicle and became aware that the alternator was burning red hot
  • 11430168 Started vehicle and heard a bad grinding noise. Turned off vehicle, attempted to restart, failed to restart, and checked under hood and the alternator was so hot is was untouchable and smoking, had to disconnect battery to prevent fire. Leaving me stranded
  • 11531227 Alternator started smoking almost cought on fire and PCM probably bad too due to alternator going out, me and wife got scared when we saw smoke coming out of underneath hood. Battery light turned on a few minutes before smoke started, but car didn't shut off
Air bags failing to deploy in a crashAIR BAGS5 complaints2020-12 → 2026-04grand-cherokee-2011-airbag-non-deployment
  • 11533560 I was in a head on accident with a vehicle, then a building. Traveling at approved 55 mph. My airbags did not deploy
  • 11400184 TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 25 MPH, A VEHICLE DROVE INTO THE CONTACT'S LANE CAUSING THE CONTACT TO REAR END THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY
  • 11731940 The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy
Brake booster and hydraulic brake failureSERVICE BRAKES, HYDRAULIC8 complaints2021-02 → 2024-09grand-cherokee-2011-brake-booster-failure
  • 11612835 The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a loud hissing sound. There was no warning light illuminated
  • 11609319 The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle
  • 11542937 There was a recall on my car for the brake booster water shield, water could get into the brake booster and cause corrosion and can cause the brakes to stop working
Camshaft, rocker arm, and timing chain failurePOWER TRAIN, ENGINE10 complaints2020-11 → 2025-06grand-cherokee-2011-camshaft-timing-chain
  • 11658507 There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage
  • 11516216 Engine stalled at highway speed on a highway, safety of family and motorists endangered as vehicle coasted to side of highway, vehicle would not restart, check engine light on. Codes indicated camshaft sensor issue
  • 11373794 ENGINE NOISE/LOUD TICKING - REAR INTAKE ROCKER ARM AND GROUND CAMSHAFT FAILED ON PASSENGER SIDE, ONE ROCKER ON DRIVER SIDE FAILED, CAMSHAFT OK

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
16382010-09-232026-06-015361ELECTRICAL SYSTEM:779; SERVICE BRAKES:350; ENGINE:343; FUEL/PROPULSION SYSTEM:247; UNKNOWN OR OTHER:132

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
19V81300014/11/2019ELECTRICAL SYSTEMChrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.A vehicle stall increases the risk of a crash.Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
17V57200018/09/2017SERVICE BRAKESChrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
14V15400001/04/2014SERVICE BRAKESChrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
14V39100002/07/2014ELECTRICAL SYSTEM:WIRINGChrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.If the vanity lamp wiring shorts, there is an increased risk of fire.Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
15V87900028/12/2015ELECTRICAL SYSTEM:WIRINGChrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.The vanity lamp wiring may short, increasing the risk of a vehicle fire.Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
14V53000004/09/2014ELECTRICAL SYSTEMChrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.A vehicle stall increases the risk of a crash.Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
EA21002openDesiccated Air Bag Inflator RuptureAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17··From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
DP14004closedTotally Integrated Power Module FailureELECTRICAL SYSTEM2014-09-252015-07-24·In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to
EA14001closedHeadliner FiresELECTRICAL SYSTEM2014-01-102014-08-1214V391000On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are moun
PE13027closedHeadliner FiresELECTRICAL SYSTEM2013-08-192014-01-14·The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun visor material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to eith
PE19014closedActive Head Rest Inadvertent DeploymentSEATS2019-09-092026-02-25·The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in
RQ15003closedPost 14V-391 Headliner FiresELECTRICAL SYSTEM2015-05-012016-07-0615V879000In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 model year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3, 2009 to September 1, 2012.Note this recall, which was scoped based on vehicle design level and field events, does not include all MY 2013 or any MY 2014 Durango and Grand Cherokee vehicles; ODI and

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202476legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2011 Jeep Grand Cherokee vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2011/jeep/grand-cherokee
@misc{wrenchpro_2011_jeep_grand_cherokee_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2011 Jeep Grand Cherokee},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2011/jeep/grand-cherokee}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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