2017 Chevrolet Silverado 2500: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2017 / chevrolet / silverado-2500
known issues8 clusters (reviewed 2026-08-21)
complaints178 on file (2017-07-26 → 2025-07-23)
recalls5
investigations0
fars204 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Automatic transmission hard shifting and clunkingPOWER TRAIN31 complaints2017-09 → 2024-10silverado-2500-2017-transmission-hard-shift
  • 11022161 TRANSMISSION SHIFTS EXTREMELY HARD CAUSING A LOUD CLUNK AND THE VEHICLE TO LUNGE FORWARD. THIS IS EXPERIENCED A LOT DURING SLOWING DOWN AT YIELD SIGNS OR WHEN STARTING OUT IN TRAFFIC
  • 11256466 THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR
  • 11403549 THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY
Backup camera screen too bright at night with no dimmerEXTERIOR LIGHTING6 complaints2017-08 → 2018-10silverado-2500-2017-backup-camera-brightness
  • 11141728 DURING NIGHT HOURS ONLY, THE BACKUP CAMERA IS SO BRIGHT (INSIDE THE CAB) IT IS HARD TO NAVIGATE WHEN BACKING. YOU CAN NOT SEE YOUR MIRRORS
  • 11075783 BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW
  • 11063697 BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS
Hard brake pedal and reduced stopping power at low speedSERVICE BRAKES, HYDRAULIC32 complaints2018-11 → 2023-08silverado-2500-2017-brake-pedal-hard
  • 11537451 The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop
  • 11151730 DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES
  • 11269168 THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE
Trailer brake controller warnings and wiring faultsELECTRICAL SYSTEM, SERVICE BRAKES10 complaints2020-01 → 2024-09silverado-2500-2017-trailer-brake-wiring
  • 11612457 “Service Trailer Brake System” warning on DIC. Vehicle undriveable, INOP, Safety Issue! Start truck, the above warning will flash off and on, Code C1117 DTC
  • 11453146 I was on a 2 hour drive hauling my 8000lbs trailer when the service trailer brake alarm went off. It constantly dinged the whole 2 hour trip and caused my trailer brakes not to work putting me and my family in danger hauling such a load with no brakes
  • 11595390 Engine wiring harness failure on my 2017 Silverado 2500HD LT 6.6. This time it is the cylinder 7 connector which is a very common complaint by Chevy owners
Diesel engine block heater cord fire and recall delayENGINE13 complaints2019-05 → 2020-06silverado-2500-2017-block-heater-fire
  • 11208337 INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED
  • 11192390 THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT
  • 11279532 THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL
Power steering loss and looseness in the steering wheelSTEERING9 complaints2017-08 → 2025-07silverado-2500-2017-power-steering-loss
  • 11675545 The contact owns a 2017 Chevrolet Silverado 2500. The contact stated that while driving approximately 15 MPH, the steering wheel became loose. The contact stated that there was an abnormal amount of slack in the steering wheel
  • 11434022 The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole
  • 11613373 Power steering has failed. Truck drives stiff without power steering
Rear window defroster sparking, melting, or shatteringELECTRICAL SYSTEM, VISIBILITY/WIPER5 complaints2019-02 → 2024-01silverado-2500-2017-rear-defroster-fire
  • 11568772 I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob
  • 11457989 The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting
  • 11175837 REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA
Air bag deployment failures and unexpected deploymentAIR BAGS6 complaints2017-11 → 2024-12silverado-2500-2017-airbag-deployment
  • 11044152 THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF THE CONTACT. THE AIR BAGS DID NOT DEPLOY
  • 11098479 I AM THE OWNER OF THE VEHICLE, MY SON AND I WERE TURNING ONTO A HIGHWAY FROM A GRAVEL ROAD AS I WAS ACCELERATING, AIRBAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE
  • 11631884 Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
1782017-07-262025-07-23158POWER TRAIN:42; SERVICE BRAKES:37; ENGINE:28; ELECTRICAL SYSTEM:24; UNKNOWN OR OTHER:14

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
17V56700014/09/2017SEAT BELTS:FRONT:RETRACTORGeneral Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
19V32800025/04/2019ENGINEGeneral Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.A short-circuit may damage the engine components and increase the risk of fire.GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
16V65100008/09/2016AIR BAGS:FRONTALGeneral Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
21V49600001/07/2021EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATERGeneral Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.An electrical short-circuit can increase the risk of a fire.Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
23V04700002/02/2023FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLYGeneral Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.An engine stall increases the risk of a crash.Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-2024204legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2017 Chevrolet Silverado 2500 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2017/chevrolet/silverado-2500
@misc{wrenchpro_2017_chevrolet_silverado_2500_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2017 Chevrolet Silverado 2500},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2017/chevrolet/silverado-2500}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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