2017 Chrysler Pacifica: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2017 / chrysler / pacifica
known issues7 clusters (reviewed 2026-07-14)
complaints1,519 on file (2016-05-13 → 2026-09-15)
recalls11
investigations3
fars72 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Steering wheel sticking near 11 and 1 o'clock positionsSTEERING81 complaints2025-07 → 2026-06pacifica-2017-steering-stick-off-center
  • 11744029 Steering wheel sticks at lower speeds between 11-1 o’clock position (approximately) and requires extra force to turn the wheel. I came across number PE25009 which seems to clearly line up with what I am experiencing, so decided to report.
  • 11685748 The steering wheel sticks when driving at speeds 50-70mph. When I am on a turning roadway, the steering wheel will stick in place, and will stay in that position unless forced to rotate.
  • 11736962 While driving at highway speeds, steering wheel sticks at 11 and 1 o'clock position requiring extra input from the driver to return to zero or 12 o'clock position. This causes a jerky motion when the wheel finally unsticks or an oversteer condition…
Cylinder misfire and head gasket coolant leakENGINE15 complaints2025-03 → 2026-06pacifica-2017-head-gasket-misfire
  • 11741625 2017 Pacifica, 58,000 miles. Engine light comes on, error code is "00305 Engine misfire on cylinder 5". Replaced sensor and ignition coil and spark plugs, but error keeps coming back. The mechanic found that the head gasket is leaking anti-freeze into the cylinder…
  • 11730753 Check engine light came on at 87K miles, took to dealership and code was P0303. Dealer had to replace 6 spark plugs, warped head, head gasket and oil change. Dealership knew of this problem with faulty heads from the manufacturer and no recall has been started from Chrysler…
Transmission hard shifts and slippingPOWER TRAIN15 complaints2025-03 → 2026-05pacifica-2017-transmission-hard-shift
  • 11682940 Transmission will have a very severe jerk when starting out, usually at low speeds, causing the driver to temporarily lose control and distract them from driving…
  • 11693373 The transmission in our 2017 Chrysler Pacifica has had issues with slipping, or not engaging as well as violent, hard gear shifts for at least the last 40K miles…
Hybrid battery pack failureELECTRICAL SYSTEM11 complaints2025-05 → 2026-06pacifica-2017-hybrid-battery-failure
  • 11744617 our 2017 Chrysler Pacifica Hybrid High Voltage (Hybrid) Battery pack experienced a failure. Check Engine Code P0A7F-00 active. The vehicle now refuses to charge the Hybrid Battery in any way other than using the on-board gas generator…
  • 11660494 My 2017 Chrysler Pacifica hybrid has been at the Chrysler dealership since December 5th of 2024 for recall 73b and dtc p0c78 The dealership attempted to perform recall 73B but unfortunately were not able to because the hybrid battery would not accept a charge…
Intermittent backup camera display failureBACK OVER PREVENTION5 complaints2025-07 → 2026-07pacifica-2017-backup-camera-intermittent
  • 11748940 The back up camera does not turn on immediately. Sometimes it takes up to 3 minutes for it to turn on, after shifting into reverse. I understand this is a violation of the safety requirement for a back up camera…
  • 11746664 The backup camera does not work 9 out of 10 times. Sometimes the screen is a blank blue, purple, or black screen. Sometimes its a frozen picture and Sometimes it flickers like a broken tv…
Loss of electric power steering assistSTEERING11 complaints2025-04 → 2026-07pacifica-2017-power-steering-assist-loss
  • 11741820 While driving my 2017 Chrysler Pacifica, the vehicle experienced a sudden, severe malfunction of the Electric Power Steering (EPS) system. The dashboard illuminated a "Service Power Steering" warning light, which was accompanied by an immediate, complete loss of power steering…
  • 11738099 The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning. warning lights illuminated. The vehicle was taken to an independent mechanic…
Electrical shutdown and stalling while drivingELECTRICAL SYSTEM20 complaints2025-04 → 2026-06pacifica-2017-electrical-shutdown-stall
  • 11719228 The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on the vehicle; it stops the car from shifting, car won't start up, windows stop working, all of the warning lights turn on…
  • 11698819 I have been driving, usually at lower speeds and the entire electrical system shuts down. This has left me and my children in the middle of a busy road without brake lights. It has happened multiple times…

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
15192016-05-132026-09-154610ENGINE:522; POWER TRAIN:468; ELECTRICAL SYSTEM:389; STEERING:276; UNKNOWN OR OTHER:213

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
18V39500014/06/2018ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULEChrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
18V33200017/05/2018ELECTRICAL SYSTEM:WIRINGChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
19V34800009/05/2019ELECTRICAL SYSTEM:12V/24V/48V BATTERYChrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.A loss of power steering assist or a stall can increase the risk of crash.Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
16V49000030/06/2016SEAT BELTS:REAR/OTHERChrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
17V48200028/07/2017POWER TRAIN:DRIVELINE:DIFFERENTIAL UNITVantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.A wheel wobble may cause a possible loss of control, increasing the risk of a crash.VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
17V34200025/05/2017SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSVantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
18V04900011/01/2018ELECTRICAL SYSTEM:SOFTWAREChrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.An engine stall can increase the risk of a crash.Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
17V54200031/08/2017SEAT BELTS:REAR/OTHERChrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
23V01000017/01/2023ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLESChrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
25V87600017/12/2025EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.An unsecured wheelchair can move during transit, increasing the risk of injury.Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
18V52400009/08/2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOODChrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.A vehicle stall can increase the risk of a crash.Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE25009openIntermittent Loss of Electric Power SteeringSTEERING:ELECTRIC POWER ASSIST SYSTEM2025-09-05··The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivation of EPS assistance, which may result in an oversteer condition. This behavior could increase the risk of a crash, especially at higher speeds. ODI has identified multiple VOQs describing similar symptoms. This investigation will assess the frequency, root cause, and potential safety-related consequences of the alleged EPS malfunction. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24001openIgnition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2024-01-16·26V362On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability by monitoring battery diagnostics is currently being installed on subject vehicles as an interim remedy. As of November 23, 2023, the root cause of the battery failure is unknown. From December 2022 through December 2023, NHTSA has received four consumer complaints (VOQs) alleging vehicle thermal events involving recalled 2017 and 2018 Chrysler Pacifica PHEVs. Additional information collected from complainants confirmed a thermal event originating near or at the HV battery pack after the Recall 22V077 remedy had been applied to the vehicle. Follow up meetings with FCA and suppliers in November and December 2023 to discuss the ongoing root cause investigation and post-recall remedy incidents indicated a recent increase in HV battery thermal events. Furthermore, a review of NHTSA complaint data indicated the post-recall HV battery thermal event complaint rate now exceeds pre-recall levels. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to review the effectiveness of the original recall remedy, understand the root cause of the battery fires, investigate additional reports of Pacifica PHEV HV battery fires, and to increase monitoring of the manufacturer root cause investigation. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
DP17003closedStall/Loss of Motive PowerENGINE AND ENGINE COOLING:ENGINE:GASOLINE2017-12-012018-03-0118V049000By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition, CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysle

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202472legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2017 Chrysler Pacifica vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2017/chrysler/pacifica
@misc{wrenchpro_2017_chrysler_pacifica_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2017 Chrysler Pacifica},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2017/chrysler/pacifica}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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