2017 Dodge Journey: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle	2017 / dodge / journey
known issues	8 clusters (reviewed 2026-07-31)
complaints	197 on file (2017-01-25 → 2026-08-27)
recalls	2
investigations	3
fars	59 occupant deaths, crash years 2010-2024 (legacy-code)
indexed	yes
license	CC BY 4.0 (derived)

Known Issues clusters all years →

Steering wheel seizing or becoming hard to turnSTEERING7 complaints2018-08 → 2025-11journey-2017-steering-seize

11232684 WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED
11429884 On Monday, August 16, 2021, I was driving towards a busy intersection when my steering wheel was all of a sudden unable to turn in either direction. I stopped the vehicle before merging on the busy intersection, which my next destination was I-80
11123357 I WAS DRIVING HOME FROM THE MARKET WHEN MY STEERING WHEEL STIFFED UP WHEN I WAS TRYING TO MAKE A LEFT. IT WAS VERY HARD TO MAKE A LEFT TURN AND THEN I TRY TO MAKE IT GO STRAIGHT AND IT WAS HARD TO EVEN IT OUT, AS WELL AS TRYING TO MAKE A RIGHT TURN

Catalytic converter efficiency code P0420ENGINE8 complaints2019-08 → 2025-10journey-2017-catalytic-converter-code

11243943 ENGINE LIGHT APPEARED ON THE DASH AND I IMMEDIATELY NOTICED THAT THE CAR WAS HESITATING AND FELT AS IT WAS LOSING POWER WHILE ACCELERATING. I THEN TOOK IT INTO AN AUTO REPAIR SHOP AND WAS INFORMED THAT MY CATALYTIC CONVERTER NEEDED TO BE REPLACED AND WAS OVER $800 IN REPAIRS
11661569 My check light came on and when I check the code which was a p0420, Catalyst System Efficiency Below Threshold (Bank 1)
11560503 My engine light came on my vehicle and the dealership says it’s a catalytic converter problem and I need a new one

Transmission shifting and internal failurePOWER TRAIN15 complaints2018-02 → 2025-01journey-2017-transmission-shifting

11097983 THE TRANSMISSION IS FAILING TO SHIFT. IT SHIFTS EXTREMELY HARD AND THE REVERSE TAKES A FEW MINUTES TO KICK IN OR IT DOESN'T WORK AT ALL. SOMETIMES THE VEHICLE WILL NOT SHIFT AT ALL
11291146 THE HYDRAULIC PUMP BLEW AND CAUSED COMPLETE DAMAGE TO THE TRANSMISSION COSTING ME $3500 TO GET THE COMPLETE TRANSMISSION REBUILT
11317210 MY SON WAS DRIVING HOME AND THE CAR STARTED JERKING THEN SUDDENLY STOPPED. NO PRIOR INDICATION THAT THERE WAS A PROBLEM. HAD CAR TOWED TO MECHANIC & WAS TOLD TRANSMISSION IS HOT

A/C and radio switching on without driver inputELECTRICAL SYSTEM6 complaints2018-05 → 2025-08journey-2017-hvac-radio-self-activation

11543101 My ac or radio will turn on when ever it wants. I can turn my stuff off up to 18 times in a day. I have no control over my units front or back
11682525 The electrical system keeps failing. The front windows the radio ac and power lock and doors glitch on and off. This is daily to put where the radio and ac will not stay on for more than 30 seconds
11258940 I CAN BE DRIVING OR PARKED AND THE A/C KEEPS COMING ON EVERY TIME I SHUT IT OFF IT COMES BACK ON

Active head restraint deploying without a crashSEATS19 complaints2020-01 → 2026-07journey-2017-active-headrest-deployment

11748798 While driving on a smooth paved road at normal speed, the active head restraint on the passenger seat suddenly deployed without any impact or collision. The headrest struck the passenger in the back of the head, causing pain and a potential injury
11670885 The active headrest deployed in the driver's seat while the vehicle was in use. The vehicle was not involved in any accident at the time of the deployment, and it was unprovoked
11638596 We were driving on the interstate and my front seat passenger headrest blew apart. I could have suffered neck injury due to the force of the impact, or accident due to startling the driver

Engine stalling and loss of motive power while drivingENGINE30 complaints2018-07 → 2026-01journey-2017-stall-loss-of-power

11243797 THE 2017 DODGE JOURNEY STALLS INTERMITTENTLY AT ALL SPEEDS AND DRIVING CONDITIONS. STOP AND GO IN TRAFFIC, ACCELERATING ON THE HIGHWAY, COASTING UP A HILL, STARTING FROM A STOP IN AN INTERSECTION. USUALLY NO CODES ARE THROWN
11574229 The vehicle shuts off while driving. It has occurred 6 times over the course of a year. It results in a total loss of power, steering, brakes creating a very unsafe scenario
11115487 THE ENGINE HAD DIED WITH NO WARNING LIGHTS DISPLAYED. I LOST POWER STEERING AND POWER BRAKES. ONCE I GOT THE VEHICLE STOPPED I PUT IT IN PARK, STEPPED ON THE BRAKE AND PUSHED THE IGNITION BUTTON AND THE VEHICLE STARTED

Air bag warning light illuminationAIR BAGS15 complaints2019-01 → 2025-09journey-2017-airbag-warning-light

11454574 The contact stated that the air bag warning light illuminated with an audible tone while driving. The contact stated that the failure occurred approximately three times throughout the day while driving the vehicle
11165633 ONE MONTH AFTER PURCHASING THE 2017 DODGE JOURNEY THE AIRBAG LIGHT CAME ON WHILE DRIVING THE VEHICLE. TOOK THE VEHICLE TO A CERTIFIED DODGE DEALER AND THEY INFORMED US THAT THE AIRBAG WIREING HARNESS LOCATED UNDER THE DRIVERS FRONT SEAT WAS FAULTY
11320146 THE LIGHT FIRST APPEARED INTERMITTENTLY UPON IGNITION BUT NOW REMAINS ON WHENEVER THE CAR IS STARTED AND RUNNING

Air bags not deploying in a crashAIR BAGS8 complaints2017-12 → 2023-07journey-2017-airbag-non-deployment

11534280 Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck
11080003 I REAR ENDED THE CAR IN FRONT OF ME GOING APPROXIMATELY 45MPH HEAD ON, CAUSING MAJOR FRONT END DAMAGE. NEITHER OF THE FRONT AIRBAGS DEPLOYED. THE CAR WAS TOTALED
11210692 THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED

NHTSA complaints (summary) all years →

count	earliest_date	latest_date	crash_flagged	fire_flagged	top_components
197	2017-01-25	2026-08-27	12	7	ELECTRICAL SYSTEM:59; ENGINE:43; POWER TRAIN:32; AIR BAGS:29; UNKNOWN OR OTHER:25

Recalls all years →

campaign_number	report_received_date	component	summary	consequence	remedy
18V332000	17/05/2018	ELECTRICAL SYSTEM:WIRING	Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.	If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.	Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
22V723000	29/09/2022	EXTERIOR LIGHTING	Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."	A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.	Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.

Investigations all years →

action_number	status	subject	components	opened	closed	recall_campaign	summary
EA24003	open	Vehicle entrapment	LATCHES/LOCKS/LINKAGES	2024-08-01	·	·	The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE19014	closed	Active Head Rest Inadvertent Deployment	SEATS	2019-09-09	2026-02-25	·	The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in
PE24006	closed	Back up camera failure	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	2024-02-27	2025-09-26	25E052	On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images, or blurred images. A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODI’s information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in

FARS occupant deaths all years →

crash_years	occupant_deaths	match_type	vpic_recovered
2010-2024	59	legacy-code	0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2017 Dodge Journey vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2017/dodge/journey

@misc{wrenchpro_2017_dodge_journey_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2017 Dodge Journey},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2017/dodge/journey}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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