2017 Mercedes-Benz Metris: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2017 / mercedes-benz / metris
known issues5 clusters (reviewed 2026-09-01)
complaints29 on file (2018-07-16 → 2026-02-24)
recalls14
investigations1
fars1 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Tire recall repair parts unavailableTIRES11 complaints2023-01 → 2024-08metris-2017-tire-recall-parts-unavailable
  • 11555264 The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of
  • 11504008 The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable
Uneven tire tread wear from factory alignmentWHEELS4 complaints2018-07 → 2022-09metris-2017-tire-tread-wear-alignment
  • 11362270 TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE
  • 11111747 THE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS
Rear backup camera showing blank or frozen imageBACK OVER PREVENTION5 complaints2021-10 → 2023-03metris-2017-backup-camera-blank
  • 11437488 Rear back up camera image is frozen, showing a rear view snapshot, but not a live image
  • 11481633 I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not
Electric power steering failureSTEERING5 complaints2021-08 → 2026-02metris-2017-eps-steering-failure
  • 11624308 This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of
  • 11431169 I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright
Crankcase ventilation component failureENGINE2 complaints2023-04 → 2025-08metris-2017-crankcase-ventilation-failure
  • 11679070 I have had 2 major and costly repairs/issues with the engine and its oil system. These are detailed below. I have also received multiple collision or seatbelt dash alerts when no one is near my vehicle whatsoever. Unexpected repairs back-to-back due to
  • 11515978 Vehicle experienced Crankcase ventilation component failure at low miles of 31,750. Code thrown is P052E resulting in needing replacement of a large assembly of emissions/oil vapor control tubing and valves costing over $1000 plus over 12 hours of labor. Well

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
292018-07-162026-02-2400TIRES:13; STEERING:5; WHEELS:5; UNKNOWN OR OTHER:4; BACK OVER PREVENTION:3

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
18V49700029/07/2018POWER TRAIN:DRIVELINE:DRIVESHAFTDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
21V05500005/02/2021ELECTRICAL SYSTEM:SOFTWAREDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
19V71500008/10/2019ELECTRICAL SYSTEM:12V/24V/48V BATTERYDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
19V29000010/04/2019STEERING:ELECTRIC POWER ASSIST SYSTEMDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
18V83700029/11/2018FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.A fuel leak in the presence of an ignition source can increase the risk of a fire.DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
18V33500022/05/2018POWER TRAIN:AUTOMATIC TRANSMISSIONDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
17V59500022/09/2017STEERING:ELECTRIC POWER ASSIST SYSTEMDaimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
16V93500027/12/2016AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULEDaimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V65100016/10/2017SUSPENSION:FRONT:WHEEL BEARINGDaimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.The loss of a front wheel would increase the risk of a crash.DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V14800007/03/2017LANE DEPARTURE: BLIND SPOT DETECTIONDaimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
22V06600008/02/2022SERVICE BRAKES, HYDRAULIC:FLUIDDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
22V09900022/02/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERADaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
22V13400008/03/2022FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.A fuel leak in the presence of an ignition source can increase the risk of a fire.Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
22V48200007/07/2022TIRESDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."An overloaded vehicle may cause tire failure, increasing the risk of a crash.Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE18002closedLow Pressure Fuel Supply Hose LeakFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS2018-03-132019-06-1818V837000On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metris vehicles manufactured from March 2, 2015 (SOP) to March 15, 2017.The defects may result in leakage from an upper hose connection that feeds the high-pressure fuel pump or from a lower hose connection of the fuel transition hose between the underbody fuel line and the Shrader valve.The upper connec

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-20241legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2017 Mercedes-Benz Metris vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2017/mercedes-benz/metris
@misc{wrenchpro_2017_mercedes_benz_metris_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2017 Mercedes-Benz Metris},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2017/mercedes-benz/metris}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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