2017 Ram Promaster City: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle	2017 / ram / promaster-city
known issues	6 clusters (reviewed 2026-08-27)
complaints	76 on file (2017-02-17 → 2026-05-18)
recalls	3
investigations	0
fars	3 occupant deaths, crash years 2010-2024 (legacy-code)
indexed	yes
license	CC BY 4.0 (derived)

Known Issues clusters all years →

Unexpected transmission failure or disengagementPOWER TRAIN10 complaints2019-05 → 2026-05promaster-city-2017-transmission-failure

11738594 COMPONENT FAILED: Left transmission mount bracket and its fasteners on a 2017 RAM ProMaster with 3.6L V6 Pentastar (sales code ERB) and 62TE 6-speed automatic (sales code DG2). At least one bracket-to-transaxle bolt sheared
11289498 SUDDEN AND COMPLETE LOSS OF THE TRANSMISSION WHILE ON THE INTERSTATE GOING 65 MPH. NO WARNING. FORTUNATELY WAS ABLE TO COAST TO A STOP ON AN EXIT RAMP. COULD HAVE CAUSED A SERIOUS ACCIDENT. VEHICLE HAD 40,751 MILES. REPAIR COVERED UNDER WARRANTY
11209741 WHEN THE VEHICLE IS BEING DRIVEN ON A ROAD AT POSTED SPEED LIMITS AND THE VEHICLE IS TRAVELING DOWNHILL THE AUTOMATIC TRANSMISSION WILL OFTEN DOWNSHIFT TWO GEARS CAUSING THE ENGINE TO OVER REV UNCONTROLLABLY OFTEN TO 4000 REVOLUTIONS PER MINUTE

Headlight bulb failureEXTERIOR LIGHTING7 complaints2018-08 → 2021-09promaster-city-2017-headlight-bulb-failure

11432883 We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year
11376990 THE HEADLAMPS HAVE BEEN REPLACED MULTIPLE TIMES, WAY MORE THAN THEY SHOULD NEED. WE REPLACED THE DRIVERS SIDE LOW BEAM IN DECEMBER 2019, APRIL 2020 AND NOW IT IS IT OUT AGAIN - NOVEMBER 2020
11166263 HEADLIGHTS GO OUT EVERY 30 DAYS ,IN THE MIDDLE OF THE NIGHT ,WHILE ON THE HIGHWAY IN THE MIDDLE OF A SNOW STORM , RAIN STORM ETC

Dim instrument panel illegible in daylightELECTRICAL SYSTEM4 complaints2017-09 → 2018-02promaster-city-2017-dim-instrument-panel

11030497 TL* THE CONTACT OWNS A 2017 RAM PROMASTER. THE CONTACT STATED THAT THE INSTRUMENT PANEL ILLUMINATED TOO DIMLY, WHICH CAUSED THE SPEEDOMETER TO BE DIFFICULT TO VIEW WHILE DRIVING IN THE DAYTIME
11042581 TL* THE CONTACT OWNS A 2017 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS DURING THE DAY, THE INSTRUMENT PANEL GAUGES WERE NOT VISIBLE WITHOUT WARNING. THE GAUGES WERE VISIBLE WHILE DRIVING AT NIGHT
11065216 I WANT TO COMPLAIN ABOUT A COMPANY VEHICLE WHICH I DRIVE - IT IS A 2017 RAM PROMASTER CITY - WHILE TALKING TO OTHER DRIVERS WE SHARE THE SAME PROBLEM. WE DON'T KNOW HOW FAST WE ARE GOING SINCE THE SPEEDOMETER IS TO DARK!!! NOBODY CARES!!!!

Excessive oil consumptionENGINE7 complaints2021-02 → 2025-12promaster-city-2017-oil-consumption

11703640 Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement
11668186 The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated
11467434 Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far

Engine cooling fan failure and recall delayENGINE AND ENGINE COOLING, EQUIPMENT18 complaints2019-05 → 2025-05promaster-city-2017-cooling-fan-recall

11614481 There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator
11527396 The contact owned a 2017 Ram 2500. The contact stated that after parking the vehicle in the parking lot of a residential building and turning the engine off, approximately 36 hours later the contact was alerted by the property manager that the vehicle was on fire
11486022 2017 RAM PROMASTER. CONSUMER WRITES IN REGARD TO ENGINE COOLING FAN SAFETY RECALL

Brake failure to stop or releaseSERVICE BRAKES5 complaints2019-01 → 2025-01promaster-city-2017-brake-failure

11634291 Went to use the brakes and they would not work. Had to swerve into a ditch to stop. ABS and Traction issue
11441596 parking brake did not fully release (with no apparent signs). drove 20 miles, brake warning lights went on about 18 miles in to the drive. Pulled up to gas pump with rear wheels (unknowingly) glowing red
11171715 TL* THE CONTACT OWNS A 2017 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PERFORMED DIFFERENTLY AND FAILED TO STOP AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED

NHTSA complaints (summary) all years →

count	earliest_date	latest_date	crash_flagged	fire_flagged	top_components
76	2017-02-17	2026-05-18	2	4	ENGINE:27; ELECTRICAL SYSTEM:24; POWER TRAIN:14; UNKNOWN OR OTHER:8; EXTERIOR LIGHTING:8

Recalls all years →

campaign_number	report_received_date	component	summary	consequence	remedy
17V824000	21/12/2017	EQUIPMENT	Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf	If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.	Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
16V953000	28/12/2016	AIR BAGS:SIDE/WINDOW	Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.	If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.	Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
17V601000	26/09/2017	EQUIPMENT:OTHER:LABELS	Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."	The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.	Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_years	occupant_deaths	match_type	vpic_recovered
2010-2024	3	legacy-code	0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2017 Ram Promaster City vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2017/ram/promaster-city

@misc{wrenchpro_2017_ram_promaster_city_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2017 Ram Promaster City},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2017/ram/promaster-city}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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