2020 Cadillac CT5: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / cadillac / ct5
known issues4 clusters (reviewed 2026-07-31)
complaints38 on file (2020-06-23 → 2026-08-04)
recalls4
investigations1
fars2 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Electronic door handle and latch failureLATCHES/LOCKS/LINKAGES11 complaints2025-02 → 2026-07ct5-2020-door-handle-latch-failure
  • 11712001 The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and nobody was able to open the door if I was unconscious
  • 11732916 The contact stated that while the vehicle was parked, the front passenger's side and the front driver's side door latches failed to unlock from the outside. In addition, the front passenger's side door latch failed to unlatch from the inside
  • 11737209 The rear passenger driver side outside door handle stopped working about 3 days ago
Transmission valve body and shifting failurePOWER TRAIN13 complaints2025-04 → 2026-07ct5-2020-transmission-valve-body-failure
  • 11740017 While driving my 2020 Cadillac CT5 at highway speeds, the vehicle suffered a sudden and dangerous total loss of motive power. The transmission completely failed without warning, creating an immediate, severe safety hazard
  • 11694212 For no apparent reason my vehicle is shifting itself into Neutral while driving. The car will suddenly completely slow down to a stop and in order to restart the car, I have to put it in park
  • 11665068 The recall was for a potential transmission control valve issue where some vehicles may be susceptible to excess wear over time, resulting in gradual loss of pressure within the valve that can cause harsh shifting
Backup camera blue screen and display lossUNKNOWN OR OTHER3 complaints2021-08 → 2023-08ct5-2020-camera-display-blue-screen
  • 11541139 In reverse infotainment display instead of showing backup cameras, shows a blue screen with a camera error msg. Has occurred since vehicle was new
  • 11532759 Cameras not displaying. Backup or surround. Instead, we get a blue screen with message "service camera system). This has happened every other day or so since purchased new in March 2020
  • 11428695 Driver speedometer screen disappears and will be gone for hours or a trip. Restarting car does not fix. Center console screen that shows camera information disappears and you have no camera
Driver assist and StabiliTrak warning messagesELECTRONIC STABILITY CONTROL (ESC)4 complaints2020-06 → 2024-04ct5-2020-driver-assist-warnings
  • 11330364 VEHICLE DISPLAYED SERVICE DRIVER ASSIST WARNING WHICH TRIGGERED CHECK ENGINE LIGHT. SERVICE BULLETIN ISSUED N202294740 TO UPDATE SOFTWARE. SOFTWARE UPDATED AND ON WAY HOME SERVICE DRIVER ASSIST WARNING CAME BACK ON. VEHICLE WAS IN MOTION ON THE HIGHWAY
  • 11359880 SINCE THEN THE VEHICLE HAS BEEN AT THE DEALERSHIP 5 TIMES FOR THE SAME SERVICE DRIVER ASSIST AND FORWARD COLLISION SYSTEM UNAVAILABLE
  • 11560832 In September I had Service Traction control/StabiliTrack lights come on and the car losses of engine power

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
382020-06-232026-08-0420POWER TRAIN:14; UNKNOWN OR OTHER:11; ELECTRICAL SYSTEM:8; ENGINE:7; STRUCTURE:5

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
21V61100005/08/2021AIR BAGS:SIDE/WINDOW:CURTAINGeneral Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.Air bags that do not deploy properly can increase the risk of injury in a crash.Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
20V58800024/09/2020SERVICE BRAKESGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
22V90300008/12/2022EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWAREGeneral Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
25V14800006/03/2025POWER TRAIN:AUTOMATIC TRANSMISSIONGeneral Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.Wheel lock-up while driving increases the risk of a crash.Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE21010closedAir Bag MalfunctionAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-04-092023-08-24·On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-20242legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Cadillac CT5 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/cadillac/ct5
@misc{wrenchpro_2020_cadillac_ct5_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Cadillac CT5},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/cadillac/ct5}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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