2020 Cadillac XT6: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / cadillac / xt6
known issues5 clusters (reviewed 2026-08-30)
complaints36 on file (2019-08-14 → 2026-06-23)
recalls4
investigations1
fars8 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Backup camera goes black in reverseBACK OVER PREVENTION10 complaints2021-01 → 2024-09xt6-2020-backup-camera-failure
  • 11471702 The back up camera is intermittently non functional when placed in reverse gear. A red triangle and red camera icon appear on the screen with a circle and slash through it. GM has posted a Bulletin #PIC6420 that offers a solution stating that it is likely a connection concern
  • 11446363 Backup Camera issues. I have had my 2020 XT6 Cadillac in for service three times. They have not been able to fix the issue. This is an intermittent issue at times and other times it stays off for a long period of time. I have a black screen with a camera with a red circle and
  • 11390254 ALL CAMERAS STOPPED WORKING. WHEN CAR IS PUT INTO REVERSE THE SCREEN GOES BLACK WITH A RED TRIANGLE (WARNING) AND A RED CAMERA WITH A CIRCLE AND SLASH THROUGH IT (NO CAMERA). SERVICE DEPARTMENT INDICATED THAT THERE IS A SERVICE BULLETIN (PIC6420A), BUT PARTS ARE NOT YET
Fuel gauge or instrument cluster malfunctionsELECTRICAL SYSTEM4 complaints2020-07 → 2020-11xt6-2020-electrical-fuel-gauge-cluster
  • 11376912 THE FUEL GAUGE IS INTERMITTENTLY NOT SHOWING THE LEVEL OF FUEL IN THE FUEL TANK. HAD TO DRIVE TO THE DEALERSHIP WHEN THIS OCCURRED TO HAVE THE TECHNICIANS READ THE CODES ON THE COMPUTER. IF YOU SHUT THE CAR OFF, THE FUEL GAUGE RESETS AND THE TECHNICIANS ARE UNABLE TO FIND THE
  • 11373575 2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER
  • 11331957 BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS
Water leaks into cabin, damages electronicsSTRUCTURE2 complaints2023-10 → 2025-06xt6-2020-cabin-water-leak
  • 11669336 Way back rear window leaks in car wash or heavy rain
  • 11548403 The contact owns a 2020 Cadillac XT6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the
Steering assist reduced warning tied to powertrain faultPOWER TRAIN9 complaints2023-01 → 2026-04xt6-2020-steering-assist-reduced-powertrain
  • 11626377 There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be
  • 11632207 The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning
  • 11733526 at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in
Automatic braking applies hard with no hazard presentFORWARD COLLISION AVOIDANCE2 complaints2021-06 → 2022-11xt6-2020-automatic-braking-overbrakes
  • 11492475 While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these
  • 11420090 Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
362019-08-142026-06-2300ELECTRICAL SYSTEM:11; POWER TRAIN:8; BACK OVER PREVENTION:7; UNKNOWN OR OTHER:4; ENGINE:4

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V63900015/10/2020FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPGeneral Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
20V44600030/07/2020AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATORGeneral Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
20V66800029/10/2020POWER TRAIN:AUTOMATIC TRANSMISSIONGeneral Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
22V70900022/09/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERAGeneral Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE22006closedRear-View Camera FailureBACK OVER PREVENTION: SENSING SYSTEM: CAMERA2022-07-222022-11-2122V709000On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-20248legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Cadillac XT6 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/cadillac/xt6
@misc{wrenchpro_2020_cadillac_xt6_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Cadillac XT6},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/cadillac/xt6}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

hub · known-issues · methodology · license · research (interpretation)