2020 Chevrolet Silverado 2500: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / chevrolet / silverado-2500
known issues8 clusters (reviewed 2026-08-26)
complaints105 on file (2020-03-18 → 2026-09-15)
recalls10
investigations1
fars102 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Transmission failure and rear-wheel lockupPOWER TRAIN24 complaints2020-07 → 2026-04silverado-2500-2020-transmission-lockup
  • 11634411 The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving 30-50 MPH on four occasions, the rear wheels locked up. There were no warning lights illuminated
  • 11714398 10L1000 transmission, began having problems with delays and harsh gear engagement. Flare shifting and shuddering. Finally starting having transmission overheating issues while towing
  • 11718211 Pulling out onto road, heard a bang, no forward or backward, unable to move vehicle, brought to repair shop, says output shaft is sheared off, 68000 miles on it,
DEF tank heater and wiring harness failureFUEL/PROPULSION SYSTEM11 complaints2021-02 → 2026-02silverado-2500-2020-def-tank-heater-failure
  • 11458547 The DEF heater/tank shorted out. The DEF system has thrown a code 3 times in the little over a year I’ve owned the truck
  • 11457303 Service DEF message in truck that will soon result in reduced speed. Local and purchasing dealers both stated a new DEF tank is needed. A tank is not available and is on back order
  • 11394327 VEHICLE IS A DIESEL HAS ABOUT 13,000 MILES ON IT ONLY. RECEIVED A WARNING ON THE DASH WHILE VEHICLE WAS IN MOTION THAT THE DEF SYSTEM HAS AN ISSUE AND TO SEE THE OWNER MANUAL
Rear window and cab water intrusionSTRUCTURE9 complaints2020-08 → 2026-02silverado-2500-2020-rear-window-water-leak
  • 11632008 Rear window leaking. There is mold inside vehicle
  • 11592576 Water leaking in around rear window causing moldy smell, puddled water on rear floor, saturated carpet
  • 11554371 Back window leaked. It was a heavy mist all night, not even heavy rain yet, and when we opened the passenger back door in the morning around 7:30 am, we found a pool of water on the back seat and water running down the seat
Tire tread separationTIRES10 complaints2022-06 → 2026-08silverado-2500-2020-tire-tread-separation
  • 11754338 Tire size 275 65 R20 entire tread came completely off the tire & caused damage to my fender & fender well. This tire had approximately 29,830 miles on it
  • 11687115 As I was driving I got a really bad vibration once I pulled over to check it out I discovered the tire was separating . The tires had about 10,000 miles on them
  • 11607411 I was traveling at 45 mph. Rear Passenger tire tread separated from tire, broke off and damaged wheel well, front & rear mud flaps, rear corner of bumper and cracked taillight
Steering pull and vibrationSTEERING7 complaints2020-07 → 2025-10silverado-2500-2020-steering-pull-vibration
  • 11486552 The truck pulls to the right, pulling it off the road. It has 50k miles now and the dealer has aligned it 6 times and it’s showing within specifications, but continues to pull to the right
  • 11378488 AT SPEEDS ABOVE 58MPH THE STEERING WHEEL VIBRATES TERRIBLY. THE TRUCK HAS BEEN AT THE DEALERSHIP 16 HOURS OUT OF THE LAST 20 DAYS I HAVE OWNED IT
  • 11366768 10/26/20 WHILE TRAVELING ON THE FREEWAY FOR THE LAST FEW DAYS, I NOTICED THAT THE STEERING FELT LOOSE
Electric trailer brake controller warningSERVICE BRAKES5 complaints2022-01 → 2026-08silverado-2500-2020-trailer-brake-warning
  • 11755940 The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at undisclosed speeds and towing a trailer, the message "Trailer Brake Disconnected" was displayed with an audible chime
  • 11724272 My dash has been displaying intermittently “Service electric trailer brakes”. I have recently purchased a 30’ travel trailer
  • 11497507 My truck continously displays service trailer brake system error on home screen. I have researched the error and found replacing the switch is a simple fix
Brake pad premature wear and squealingSERVICE BRAKES5 complaints2021-01 → 2023-05silverado-2500-2020-brake-pad-wear
  • 11520628 Brakes are grinding and squeaking. Sometimes does not seem like it will stop
  • 11442206 The brake pads which were installed from the factory are known by GM as being defective. This was acknowledged when technical bulletin 20-NA-020 was released
  • 11389395 THE BRAKES HAVE BEEN SQUEALING REALLY LOUD. IT DOES NOT MATTER IF THE TRUCK IS CLEAN OR DIRTY THE BRAKES WILL SQUEAL
Power tailgate opening unexpectedlyELECTRICAL SYSTEM4 complaints2024-03 → 2026-03silverado-2500-2020-tailgate-unexpected-open
  • 11723286 The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate opened unexpectedly and was crushed by an attached trailer
  • 11665332 Power tailgate opening unexpectedly. Tailgate opens and closes without warning. The same issue that Safety Recall N232426400 describes
  • 11659849 The tailgate would open and close on its own. I was about ready to connect my fifth wheel RV for a trip when suddenly as I closed the truck door to back up I saw that the tailgate had opened

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
1052020-03-182026-09-1523POWER TRAIN:31; ELECTRICAL SYSTEM:17; SERVICE BRAKES:17; TIRES:10; ENGINE:10

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V14200012/03/2020LATCHES/LOCKS/LINKAGES:HOOD:LATCHGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
21V57800029/07/2021TIRES:TEMPORARY/EMERGENCY SPARE TIREGeneral Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.An ABS system that cannot control the rear wheels independently increases the risk of a crash.Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
20V79200017/12/2020SEAT BELTSGeneral Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
20V44600030/07/2020AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATORGeneral Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
19V81400014/11/2019SEAT BELTS:PRETENSIONERGeneral Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.A vehicle fire could result if materials ignite inside the vehicle.GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
20V32400004/06/2020STRUCTURE:BODY:HOODGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
20V65000022/10/2020POWER TRAIN:DRIVELINE:DRIVESHAFTGeneral Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
24V06000001/02/2024LATCHES/LOCKS/LINKAGES:TAILGATE:LATCHGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
24V79700024/10/2024POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWAREGeneral Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.Rear wheel lock-up can increase the risk of a crash.Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
26V08300012/02/2026POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWAREGeneral Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.Rear wheel lock up increases the risk of a crash.Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE21010closedAir Bag MalfunctionAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-04-092023-08-24·On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-2024102legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Chevrolet Silverado 2500 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/chevrolet/silverado-2500
@misc{wrenchpro_2020_chevrolet_silverado_2500_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Chevrolet Silverado 2500},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/chevrolet/silverado-2500}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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