Wrench.Pro

2020 Dodge Journey: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / dodge / journey
known issues7 clusters (reviewed 2026-08-28)
complaints64 on file (2021-02-12 → 2026-08-22)
recalls1
investigations2
fars24 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Rearview camera failure and recall parts unavailabilityBACK OVER PREVENTION35 complaints2023-06 → 2026-08journey-2020-backup-camera-recall
  • 11688070 The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, FCA/Stellantis announced recall 59C (NHTSA 25V-552) for this exact issue
  • 11670998 The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day
  • 11723249 The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention)
Headlight moisture intrusion and persistent failureEXTERIOR LIGHTING3 complaints2023-08 → 2025-09journey-2020-headlight-moisture-failure
  • 11686502 Passenger side headlight which is a sealed headlight has moisture creating dimmed visibility a night -how does a sealed headlight get moisture in it unless it’s defective - the car only had 23,000 miles when problem started
  • 11670433 My 2020 Dodge Journey has a persistent issue with the passenger-side headlight. Despite multiple bulb replacements, the problem continues, leading to failure of vehicle inspections
  • 11540595 We fixed the driver-side headlight has moisture inside for $189 on 08/01/23. Now, the passenger-side headlight has moisture again. We think that the headlights must be defective headlight. Would you please check that?
ABS module failure with discontinued replacement partSERVICE BRAKES, HYDRAULIC3 complaints2025-01 → 2025-08journey-2020-abs-module-unavailable
  • 11678044 I awaited for the service advisor to call me and when Mark did call, it was to inform me the computer could not read my car due to the ABS module possibly malfunctioned and this is causing the computer to not read my transmission sensors
  • 11634099 My ABS and Traction Control light came on in the dash, and my cruise control stopped working. I took the vehicle to the dealership and they said the HCU and ABS Modules were bad, but the ABS Module was no longer made by Chrysler, and it wasn't available aftermarket
  • 11655091 The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated
Tire tread separation and blowoutTIRES2 complaints2021-08 → 2023-07journey-2020-tire-tread-separation
  • 11534132 The contact owns a 2020 Doge Journey equipped with Nexen tires, Tire Line: N PRIZ RH7, Tire Size: 225/65/R17, DOT Number: UAHT1AKL4019. The contact stated that while driving at an undisclosed speed, the rear driver’s and passenger’s side tread belt failed
  • 11429471 I was driving in morning traffic on one of the main streets in my area. My tire suddenly blew out, in the moment after it happened, it felt like my steering wheel locked up
Engine stalling and loss of power while drivingENGINE8 complaints2021-10 → 2026-01journey-2020-engine-stall-loss-power
  • 11703771 The contact owns a 2020 Dodge Journey. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light illuminated after the vehicle stalled
  • 11704116 Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car,
  • 11550185 I have brought the car to the dealership three times. It stalls and hesitates when accelerating. The dealership cannot recreate the issue because it only happens after you've been driving all day running errands and they don't have anyone that can duplicate the problem
Dashboard, HVAC, and door lock electrical malfunctionsELECTRICAL SYSTEM5 complaints2026-02 → 2026-08journey-2020-dash-electrical-malfunction
  • 11758733 When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power
  • 11721534 The car door locks fail to lock/unlock. Outside, it has been intermittent, meaning at times, my key fob will unlock/lock the doors but at times will it work
  • 11720072 Left speaker drivers seat goes in and out with sound. Radio glitches volume goes up and down randomly. Open door alarm sounds randomly. Blue tooth does not work. Sinus x does not work. Back up camera flipped upside down and beeps all the time when in reverse
Power steering loss and replacement part unavailabilitySTEERING3 complaints2021-02 → 2024-02journey-2020-power-steering-failure
  • 11571253 Driving down the road and when I try to make a right turn the car does not want to turn, it’s as if there’s no power steering. The fluid is not getting to the right side rack and pinion
  • 11525161 My power steering went out after 35k miles driven, it was bought brand new off the showroom floor. I took it to a dodge dealership and the parts to fix it are under engineer review and back order and they could not fix it,

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
642021-02-122026-08-2211ELECTRICAL SYSTEM:19; UNKNOWN OR OTHER:19; BACK OVER PREVENTION:13; ENGINE:8; EXTERIOR LIGHTING:5

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
25V55200026/08/2025BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
EA24003openVehicle entrapmentLATCHES/LOCKS/LINKAGES2024-08-01··The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24006closedBack up camera failureBACK OVER PREVENTION: SENSING SYSTEM: CAMERA2024-02-272025-09-2625E052On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.  Complainants reported experiencing black screens, upside down images, flashing images, or blurred images.  A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODI’s information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202424legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Dodge Journey vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/dodge/journey
@misc{wrenchpro_2020_dodge_journey_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Dodge Journey},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/dodge/journey}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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