Wrench.Pro

2020 Ford Fusion: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / ford / fusion
known issues7 clusters (reviewed 2026-08-21)
complaints180 on file (2020-06-11 → 2026-09-17)
recalls3
investigations0
fars47 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Flex plate cracking and flywheel failurePOWER TRAIN34 complaints2022-06 → 2025-10ford-fusion-2020-flex-plate-crack
  • 11667817 The flexplate in my 2020 Ford Fusion SE (1.5L EcoBoost engine) failed at just over 53,000 miles. The car began making loud knocking and rattling noises while driving, and it vibrated heavily at idle and during acceleration
  • 11554830 Failure of the Flywheel. It’s broken in pieces according to the dealership at greenway Ford. Did some searching on line and other people have report the same issues
  • 11640622 Began to hear loud rattling noise under hood. Brought to Ford dealer who determined the cause is a failed Flex Plate. Car is operable but was warned this could result in catastrophic failure of the transmission
Shift linkage bushing failure locks transmission in parkPOWER TRAIN16 complaints2021-09 → 2026-07ford-fusion-2020-shift-linkage-lockup
  • 11696130 During a road trip, received an error message indicating "SHIFT SYS FAULT" after the vehicle would not shift out of park. Upon inspecting the vehicle, it was noticed that the transmission linkage cable bushing was missing
  • 11570486 The contact owns a 2020 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the gear was shifted, and the vehicle reverted to park
  • 11722936 Shifter Cable broke in multiple vehicles of the same year make and model in our fleet of vehicles within a short amount of time. Car would not change gears properly
Lower control arm and ball joint failureSTEERING, SUSPENSION5 complaints2025-02 → 2026-04ford-fusion-2020-control-arm-failure
  • 11734895 The front left lower control arm (driver's side) snapped off (broke) while turning a corner. There was no reason for the breakage other than turning
  • 11732267 While turning into a parking lot the lower control arm snapped (broke in half, approximately). The picture I sent is of a front lower control arm, however it is not a picture of the actual control arm that broke
  • 11673586 The ball joint broke off while driving and the car only has 44,000 miles
12-volt battery drain requiring repeated jump-startsELECTRICAL SYSTEM8 complaints2021-02 → 2025-06ford-fusion-2020-battery-drain
  • 11453751 Dead battery again; this is a major concern on this particular fleet car that we have. Dealer had car towed in. I told them to check the connections
  • 11395770 BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. THIS IS A FLEET VEHICLE
  • 11505193 According to dealership, the 12-volt, 7 year battery passes all testing and has a "Good" (best) rating (battery is only 3 years old)
EcoBoost coolant intrusion into engine cylindersENGINE AND ENGINE COOLING14 complaints2022-03 → 2026-07ford-fusion-2020-coolant-intrusion
  • 11733486 2020 Ford Fusion 1.5L EcoBoost engine completely failed. Ford dealership diagnosed need for complete engine and turbo replacement at $13,475. Believed to be related to known EcoBoost coolant intrusion defect
  • 11677234 The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated
  • 11666086 The contact owns a 2020 Ford Fusion. The contact stated that the vehicle was started, there was a large amount of white smoke coming from the exhaust pipe, with the engine sputtering
Touchscreen and backup camera display lockupELECTRICAL SYSTEM9 complaints2020-06 → 2025-02ford-fusion-2020-infotainment-lockup
  • 11359886 THE TOUCHSCREEN DISPLAY IS NOT WORKING. IT TURNED COMPLETELY BLACK. I CAN CHANGE THE VOLUME USING THE DIALS, BUT I CANNOT CHANGE THE RADIO STATION. IT ALSO WILL NOT SHOW MY BACK UP CAMERA. I SHUT OFF MY CAR AND TURNED IT BACK ON AND IT IS STILL NOT WORKING
  • 11530920 Issues with Ford Sync Infotainment system have been occurring for over a year now, with the latest being on May 25th
  • 11328319 TL* THE CONTACT OWNS A 2020 FORD FUSION. THE CONTACT STATED THAT THE BACKUP CAMERA REMAINED ON WHILE DRIVING AT AN UNKNOWN SPEED
High-voltage battery pack fire (PHEV recall 23V440)ELECTRICAL SYSTEM, STRUCTURE, FUEL/PROPULSION SYSTEM5 complaints2025-08 → 2026-03ford-fusion-2020-hv-battery-fire
  • 11717716 The incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly shut down with a 'System Performance' alert, and cooling fans engaged at maximum speed
  • 11725471 I am reporting a life-threatening incident involving my 2020 Ford Fusion PHEV. On December 5, 2025, while my wife was driving on a public street, the vehicle suffered a sudden, complete engine failure followed by smoke and fire originating from the high-voltage battery pack
  • 11680697 The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
1802020-06-112026-09-17103POWER TRAIN:67; ENGINE:50; ELECTRICAL SYSTEM:38; UNKNOWN OR OTHER:26; STEERING:12

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
23V44000023/06/2023ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
25V44200027/06/2025BACK OVER PREVENTION:SOFTWAREFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
25V68500010/10/2025EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATERFord Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.An electrical short circuit can increase the risk of a fire.Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202447legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Ford Fusion vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/ford/fusion
@misc{wrenchpro_2020_ford_fusion_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Ford Fusion},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/ford/fusion}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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