Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.
vehicle
2020 / mazda / cx-5
known issues
7 clusters (reviewed 2026-08-26)
complaints
106 on file (2020-02-18 → 2026-08-10)
recalls
0
investigations
0
fars
20 occupant deaths, crash years 2010-2024 (legacy-code)
11743236 The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches
11638986 My infotainment display has a prevalent ghost touch issue that causes majors distractions while I'm driving, and no warnings on when it'll happen
11608324 The infotainment screen kept moving on its own disconnecting my map while driving. I took it to Mazda and they updated the software but the infotainment continued to malfunction
Transmission chirping noise from torque converterPOWER TRAIN5 complaints2024-06 → 2025-11cx5-2020-transmission-torque-converter
11697451 Vehicle suffering from Mazda TSB 05-005/23 Chirping noise from Transaxle on 3rd to 4th gear upshift. Vehicle diagnosed by dealership as needing new Transaxle on 17OCT25. Diagnosis stated issue started ~32k miles
11690786 The issue is iron is depositing in the transmission due to a bad torque converter, this is a known issue with mazda and it doesn't seem to be something they are willing to cover and many people are experiencing this especially with the cx5 models
11690627 Driving about 20 to 35 mph accelerating I would get a distinctive one time chirp noise with a little bit of a stutter It happens every time I go about that speed accelerating
Sunroof glass spontaneously shatteringUNKNOWN OR OTHER4 complaints2020-10 → 2025-11cx5-2020-sunroof-shattering
11406101 MY 2020 MAZDA CX-5 SUNROOF GLASS SUDDENLY EXPLODED FOR NO KNOWN REASON AS I WAS DRIVING 45 MPH ON HIGHWAY 97 IN OREGON. THE SUNROOF WAS CLOSED AND IT JUST SUDDENLY BURST. ALL THE GLASS BROKE AND THERE WAS A HOLE WHERE IT BLEW OUT. IT WAS A SUNNY DAY
11363219 ON OCT. 6, 2020, WHILE DRIVING NORTH ON I-95 IN VIRGINIA, NEARING EXIT 133, OUR SUN ROOF SUDDENLY AND SPONTANEOUSLY EXPLODED OUTWARD. WE WERE TRAVELING AT ABOUT 50-60 MPH AND SLOWING TO LEAVE THE HIGHWAY AT EXIT 133
11696894 SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunroofs RANDOM normal temp in chicago IL on Halloween night
Engine oil leak from cylinder head or gasketENGINE10 complaints2021-02 → 2026-06cx5-2020-cylinder-head-oil-leak
11745274 Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine
11677045 I noticed an oil leak. I had it diagnosed and its a crack in the cylinder head, right above the exhaust manifold. This is known issue for Mazda's online. There is oil spilling everywhere. The oil burns off as it is driving. Smoke fills my car
11619876 Low oil light came on at 52,764 miles, 300 miles before the next oil change on the manufacturer-recommended 7500 mile schedule. I've switched to a 5000 mile oil change schedule and will be monitoring oil level going forward for excessive oil consumption
11729750 While driving on the highway in traffic, I was applying the brakes (slowly and smoothly) and moving with the flow of traffic when the SBS system activated the brakes harshly and slammed me to a stop without reason
11544224 Automatic Emergency Braking (Mazda's Smart City Braking Feature) will randomly trigger even when there is no vehicle/person/object/obstruction present in the road infront of you. It has occurred going over railroad tracks and made by car go from 30 mph to 0 in a second
11353304 SUDDEN BRAKING CAUSED BY AUTOMATIC BRAKING SYSTEM. ON SEPT 1, 2020, I WAS DRIVING DOWN A NEIGHBORHOOD STREET, GOING ABOUT 30 MPH, AND A CAR IN FRONT OF ME WAS TURNING
Sudden loss of power or stall while drivingELECTRICAL SYSTEM8 complaints2025-02 → 2026-04cx5-2020-sudden-loss-of-power
11642539 The contact owns a 2020 Mazda CX-5. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost automotive power and failed to exceed 15 MPH. The vehicle failed to return to normal operation
11709183 The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM received a false data sensor warning, causing the vehicle to enter LIMP Mode
11664532 Car “died” while idling at a traffic light. It started but would not start several hours later and car was towed to mechanic
Unintended acceleration without driver inputVEHICLE SPEED CONTROL5 complaints2021-04 → 2024-11cx5-2020-unintended-acceleration
11623379 I was in the drive thru at a restaurant and had my foot on the brake. After a couple of minutes of sitting with my foot on the brake, I gently pressed the accelerator to slowly move forward. All of a sudden the car sped up on its own like I had floored it
11616109 The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it
11405931 I WAS PARKED AT A FAST FOOD RESTAURANT THAT HAD AN OUTDOOR KIOSK FOR PAYMENT. I GOT OUT OF MY CAR TO PAY AND GOT BACK IN. AFTER ABOUT A MINUTE OR TWO MY CAR ACCELERATED FORWARD, GOING OVER A SLOPED CURB AND DOWN A SHORT LOW GRADE HILL, HITTING A POLE
FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.
Cite this
Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.
Wrench.Pro (2026). 2020 Mazda CX-5 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/mazda/cx-5
@misc{wrenchpro_2020_mazda_cx_5_2026,
author = {Wrench.Pro},
title = {Wrench.Pro vehicle data: 2020 Mazda CX-5},
year = {2026},
howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/mazda/cx-5}},
note = {Derived from NHTSA public records. CC BY 4.0.}
}
