2020 Mercedes-Benz CLA-Class: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / mercedes-benz / cla-class
known issues4 clusters (reviewed 2026-09-02)
complaints24 on file (2020-02-29 → 2026-08-26)
recalls0
investigations0
fars7 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Backup camera display failureBACK OVER PREVENTION4 complaints2025-05 → 2026-04cla-class-2020-backup-camera-failure
  • 11730462 The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue
  • 11686937 My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen
  • 11660388 when reversing, the central display shows backup camera for a couple seconds before turning to a black screen and a message saying the rearview camera is not working properly
Recall remedy delayed or parts unavailableELECTRICAL SYSTEM, BACK OVER PREVENTION7 complaints2020-02 → 2024-02cla-class-2020-recall-remedy-delay
  • 11438063 The contact owns a 2020 Mercedes-Benz AMG CLA35. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available
  • 11568628 The contact owns a 2020 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 23V732000 (Service Brakes, Hydraulic, Equipment); however, the part to do the recall repair was not yet available
  • 11312261 I SIGNED A LEASE AGREEMENT WITH A MERCEDES-BENZ DEALER ON A 2020 CLA 250 4MATIC CAR. HOWEVER, DUE TO A PENDING RECALL, THE DEALER CANNOT DELIVER THE CAR TO ME (AFTER A WEEK OF SIGNING THE LEASE CONTRACT) BECAUSE MERCEDES-BENZ USA INSTRUCTS THEM TO HOLD THE CAR
Panoramic sunroof spontaneous shatterVISIBILITY/WIPER3 complaints2022-03 → 2026-03cla-class-2020-sunroof-shatter
  • 11728141 While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact
  • 11454912 The contact owns a 2020 Mercedes-Benz CLA250C. The contact stated while driving approximately 75 MPH, he heard an explosion and saw that the panoramic sunroof had shattered. The contact stated no warning light was illuminated
  • 11519496 On 4/27 I was driving home on the freeway and there were little to no cars around me. There were no large trucks or debris coming from above me and there was no harsh weather. I heard a loud pop when i was driving and I pulled over and my whole sunroof shattered
Engine stalling and turbo failureENGINE3 complaints2023-01 → 2026-08cla-class-2020-engine-stall-turbo
  • 11759627 The turbo and turbo charger is going out on my car
  • 11614748 Engine was failed prior to purchase, it is available for inspection. Engine jerks while driving. Dealer changed engine and problem got worse. Vehicle was inspected at Mercedes Benz Manhattan
  • 11500957 Approximately several weeks ago, the check engine light illuminated in my vehicle. No issues were present at that time. Shortly after, approximately a week later, the vehicle began to stutter when reversing or driving on surface streets after being on the highway

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
242020-02-292026-08-2610BACK OVER PREVENTION:8; ELECTRICAL SYSTEM:8; UNKNOWN OR OTHER:4; ENGINE:3; SERVICE BRAKES:3

Recalls all years →

none listed

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-20247legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Mercedes-Benz CLA-Class vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/mercedes-benz/cla-class
@misc{wrenchpro_2020_mercedes_benz_cla_class_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Mercedes-Benz CLA-Class},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/mercedes-benz/cla-class}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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