2020 Ram 2500: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / ram / 2500
known issues8 clusters (reviewed 2026-08-23)
complaints162 on file (2020-05-03 → 2026-08-21)
recalls10
investigations2
fars93 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Tire pressure sensor and wheel/tire failureWHEELS8 complaints2020-10 → 2023-10ram-2500-2020-wheel-tire-pressure-failure
  • 11384525 TPMS SYSTEM UNAVAILABLE. MULTIPLE SENSORS INSTALLED FROM RAM AND 3RD PARTY TIRE/WHEEL STORES. SYSTEM HAS BEEN MOSTLY UNAVAILABLE FOR 6 MONTHS. REPORTED TO VEHICLE MANUFACTURER AND THE ISSUE HAS BEEN UNRESOLVED
  • 11552850 I was in the middle lane of traffic doing roughly 75 mph when my passenger side front tire lost all pressure and shredded apart which nearly caused me to slam into the side of a tractor/trailer
  • 11539344 The contact owns a 2020 Ram 1500. The contact stated his son became aware that the rear passenger’s side lug nut had fractured and separated from the wheel
Tailgate and hood panel latch failureSTRUCTURE, LATCHES/LOCKS/LINKAGES5 complaints2022-02 → 2026-06ram-2500-2020-tailgate-hood-latch-failure
  • 11743463 The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground
  • 11716542 Hood liner repeatedly drops down out of its mounting points on the edge near the engine firewall. This is a manufacturing engineering deficiency that relies on shaped material to hold the liner in place
  • 11475870 The tailgate on this truck has opened 11 times now while driving down the road. I take it to the dealer and they do nothing about it and say none of their diagnostics show anything
Trailer brake controller and connector malfunctionELECTRICAL SYSTEM, SERVICE BRAKES5 complaints2021-12 → 2026-02ram-2500-2020-trailer-brake-controller
  • 11442899 2nd visit to dodge dealership, While towing a trailer with the trailer electrical plug in use, the trailer breaks keep going out, I am driving down the road and the dash warning comes on saying the trailer breaks are disconnected
  • 11532515 Trailer brake controller issues. When you manually engage the trailer brakes it doesn’t produce enough voltage to the trailer to hold
  • 11716032 While towing, my trailer brakes and lights come off and on randomly. I've had the wiring repaired on my trailer and it did not fix the issue. I've almost been in several accidents while towing, It is very unsafe
High-pressure fuel pump (CP4) failure and stallingFUEL SYSTEM, DIESEL68 complaints2020-09 → 2026-08ram-2500-2020-hpfp-fuel-pump-failure
  • 11404304 I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM
  • 11365426 TRUCK LOST POWER AND DIED WHILE DRIVING ON THE INTERSTATE. TRUCK WOULD NOT CRANK AGAIN AFTER IT LOST POWER. FUEL INJECTOR PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM
  • 11504864 2020 DODGE RAM 2500. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-880. THE CONSUMER STATED THE WAIT TIME FOR BOTH RECALLS IS UNREASONABLE AND PARTS ARE NOT READILY AVAILABLE TO PERFORM THE RECALLS
Transmission slipping and unexpected gear changesPOWER TRAIN13 complaints2020-11 → 2026-02ram-2500-2020-transmission-erratic-shift
  • 11562426 Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning
  • 11517940 Randomly (maybe twice a month) when I am stopped at a light (vehicle in drive with brake on) my truck will suddenly surge forward. The dash will say "Shift to park to start", but the truck is already started and running with brake only on
  • 11489229 Unknown-transmission, available for inspection. Truck lost power getting onto interstate and would not go over 65. After stopping and starting again, truck would not shift out of 2nd, until it jerked
Grid heater bolt failure causing engine damageENGINE10 complaints2023-01 → 2026-07ram-2500-2020-grid-heater-bolt-engine-damage
  • 11748863 The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated
  • 11642611 Issue is that the on the Diesel intake heater core has a bolt that comes loose from inside the manifold and can fall down into the cylinder and can cause catastrophic failure
  • 11531450 The contact owned a 2020 Ram 2500. The contact stated while her employee was driving up a low-grade inclined road, and towing a light trailer at approximately 35 MPH, he had noticed white smoke issuing from under the hood
Power steering assist failureSTEERING9 complaints2020-07 → 2023-12ram-2500-2020-power-steering-assist-failure
  • 11560869 The contact owns a 2020 Ram 2500. The contact stated that on two separate occasions, while driving at highway speeds, the power steering assist failed to operate as designed. There was no warning light illuminated
  • 11388423 'POWER STEERING UNAVAILABLE SERVICE REQUIRED' MESSAGE APPEARED ON INSTRUMENT CLUSTER AT 4,596 MILES. POWER STEERING FAILURE OCCURRED WHILE DRIVING IN LIGHT CITY TRAFFIC AND STOPPED AT AN INTERSECTION. THE VEHICLE IS DIFFICULT TO CONTROL WITHOUT POWER STEERING ASSIST
  • 11343809 WHILE DRIVING DOWN THE HIGHWAY POWER STEERING QUIT WORKING FOLLOWED ALONG WITH A LIGHT ON ON THE DASHBOARD CLAIMING THAT POWER STEERING FAILED. IT BECAME EXTREMELY HARD TO TURN EVEN AT HIGHWAY SPEEDS
Service brake pedal feel and stopping performanceSERVICE BRAKES9 complaints2020-06 → 2025-12ram-2500-2020-service-brake-performance
  • 11671333 Ram and it's parent company know there is an issue with the brake systems on their 3/4 ton pickup trucks. The 2500's. There is excessive travel in the brake petal and not enough pressure builds up in the system to activate the brakes correctly and adequately
  • 11683879 I pushed my breaks and the hydro booster started spraying fluid inside the cab I lost my breaks I was backing up down my sister's drive way hit a telephone pole with the back of the truck it made a little dent
  • 11703837 The contact owns a 2020 Ram 2500. The contact stated while driving 75 MPH, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
1622020-05-032026-08-2154FUEL/PROPULSION SYSTEM:40; ENGINE:33; FUEL SYSTEM:30; DIESEL:30; UNKNOWN OR OTHER:20

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
22V03500027/01/2022VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGESChrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.Reduced visibility increases the risk of a crash.Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
20V62200008/10/2020VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIORChrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."Missing driver side mirror glass reduces visibility and increases the risk of a crash.Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
20V19100010/09/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."The lingering rearview image can distract the driver, increasing the risk of a crash.Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
20V04300024/01/2020POWER TRAIN:AUTOMATIC TRANSMISSIONChrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
21V88000012/11/2021FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPChrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.An engine stall increases the risk of a crash.Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
20V20700009/04/2020STRUCTUREChrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.A bed step that unexpectedly fails while in use increases the risk of injury to the user.Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
22V14000010/03/2022SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULEChrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
22V83500010/11/2022POWER TRAIN:AUTOMATIC TRANSMISSIONFCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
22V90400008/12/2022STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTSChrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
25V01000016/01/2025AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATORChrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
EA23001openHigh pressure fuel pump failureFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP2023-03-17·24V957The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
PE21021closedHigh pressure fuel pump failureFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP2021-10-142023-04-14·The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system poten

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202493legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Ram 2500 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/ram/2500
@misc{wrenchpro_2020_ram_2500_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Ram 2500},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/ram/2500}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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