2020 Ram 3500: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle	2020 / ram / 3500
known issues	8 clusters (reviewed 2026-08-26)
complaints	116 on file (2020-08-26 → 2026-09-10)
recalls	11
investigations	2
fars	93 occupant deaths, crash years 2010-2024 (legacy-code)
indexed	yes
license	CC BY 4.0 (derived)

Known Issues clusters all years →

Tire tread separation and sidewall failureTIRES6 complaints2021-08 → 2024-09ram-3500-2020-tire-tread-separation

11615174 The contact owns a 2020 Ram 3500 equipped with Atturo Tires, Tire Line: Trail Blade A/T, Tire Size: 235/80/R17, DOT Number: KA0HD80R4223. The contact stated while driving approximately 50 MPH, the front passenger's side tire experienced a blowout
11483303 Truck was new decenber 2020 and only has 25000 miles. The belts are broken and the tire is bulging. from the research I have done online many people are experiencing the same problem with these budget tires put on 80,000$ trucks designed to tow 30,000lbs
11430047 Large air bubble on inner sidewall of tire

DEF system warning and regeneration limp modeENGINE, FUEL/PROPULSION SYSTEM6 complaints2022-01 → 2025-02ram-3500-2020-def-regen-limp-mode

11447679 DEF reservoir got low and light came on indicating about 300 miles until truck goes into limp mode 5 MPH. Added 1 gallon of DEF and the guage showed to be in the safe zone
11455076 The contact owns a 2020 Ram 3500. The contact stated while driving 55 MPH, the Diesel Exhaust Fluid (DEF) warning light illuminated. The contact was able to continue driving to his residence
11529554 My check engine light went on, along with the DEF warning, early June 13th,2023. The DEF warning stated I had 150 miles to get the Track to a Dealer. After Dealer evaluation, I was told the truck had DEF contamination, from ,Diesel Fuel

Inadvertent tailgate release while drivingSTRUCTURE3 complaints2021-05 → 2021-12ram-3500-2020-tailgate-inadvertent-drop

11445680 This Laramie trim level truck has an electronic drop tailgate with a button to drop the tailgate on the overhead console and one on the key fob. The tailgate on my truck was closed during my pre-trip and entering the vehicle
11430392 As I was traveling down the interstate today my tailgate unexpectedly opened with no action of mine. A passing traveler signaled to me that this happened, and I was very lucky that nothing came out of my bed to strike a vehicle behind me
11415324 THE CONTACT STATED THAT THE VEHICLE WAS ATTACHED TO A TRAILER. AFTER DRIVING AND ARRIVING AT THE RESIDENCE, THE CONTACT BECAME AWARE THAT THE TAILGATE HAD FALLEN INADVERTENTLY WHILE DRIVING, CAUSING DAMAGE TO THE TAILGATE AND THE TRAILER

High-pressure fuel pump failure with loss of powerFUEL/PROPULSION SYSTEM33 complaints2020-08 → 2025-09ram-3500-2020-cp4-fuel-pump-power-loss

11437580 CP4 High Pressure Fuel pump failed @17,500 miles. I was pulling an 18,500 LB 5th wheel trailer on a 2- lane state highway. Stranded family for 6 hours in 106 degree heat until multiple tow trucks arrived to move both vehicles
11438429 The contact owns a 2020 Ram 3500. The contact stated while hauling his fifth-wheel travel trailer driving up a hill the vehicle lost all power. The contact stated he had to maneuver over several lanes of traffic to move off the road safely
11415339 WE WERE DRIVING OUR 2020 RAM 3500 DIESEL WITH A 2000-POUND TRUCK CAMPER IN THE BED ON A CITY STREET ATTEMPTING TO MAKE A RIGHT TURN THROUGH A YIELD SIGN WHEN THE ENGINE SUDDENLY STOPPED COMPLETELY WITHOUT THE ABILITY TO RESTART IT

Diesel fuel system recall parts unavailableFUEL SYSTEM, DIESEL15 complaints2022-03 → 2024-08ram-3500-2020-diesel-recall-parts-delay

11477420 I am attempting to get recall 21V-880 done. This is a safety recall where failure of the engine could result in a crash. I contacted my local dealer and they state repair parts are only available in limited quantities
11456371 The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available
11524498 The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 22E069000 (Fuel System, Diesel) however, the contact was not satisfied with the kit designed to do the recall repair

Power steering loss while towingSTEERING5 complaints2020-11 → 2022-10ram-3500-2020-power-steering-loss-towing

11387137 WHILE DESCENDING A MOUNTAIN PASS, TRAVELLING AT 75 MPH, PULLING A 20' ENCLOSED CAR TRAILER, MESSAGE IN CLUSTER SAID "POWER STEERING UNAVAILABLE" AND THE POWER STEERING WAS GONE. PULLED OVER, CHECKED FOR LEAKS, BLOWN FUSE, AND BELT CONDITION AND FOUND NO ISSUES
11375428 THE CONTACT OWNS A 2020 RAM 3500. THE CONTACT STATED WHILE DRIVING 75 MPH HAULING A HORSE TRAILER, THE POWER STEERING MALFUNCTIONED. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED
11420632 My wife was driving on a highway with a trailer. Power steering went out. It was near impossible for her to pull over as the vehicle was extremely hard to turn. Not safe!

Gear shifter failure to hold park positionPOWER TRAIN5 complaints2022-12 → 2026-02ram-3500-2020-shifter-park-rollaway

11718941 The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and turned off, the gear shifter shifted into drive independently, causing the vehicle to roll away. The vehicle stopped before crashing
11517928 The vehicle does not always go in park. If you attempt to shut the engine off it will notify, If you left the engine running and get out of the vehicle it could roll away. This failure has happened more than 30 times. 3 times today
11497871 While leaving the veterinary office parking lot there is a short steep hill. As I started up the hill slowly as there are pedestrians around. About halfway up my truck starts rolling backwards as if the transmission has shifted into neutral

Engine compartment fireENGINE5 complaints2021-04 → 2025-11ram-3500-2020-engine-compartment-fire

11408537 TRUCK CAUGHT FIRE IN ENGINE COMPARTMENT. I HAD JUST GOTTEN ON THE FREEWAY AND REACHED 70MPH WHEN I COULD SEE SMOKE COMING FROM THE ENGINE. PULLED OVER AND IT QUICKLY BECAME ENGULFED IN FLAMES
11558743 On 12/4/23, at 6:37 am PST, we initiated remote start via the key fob. At 6:40 am pst, a flash and fire erupted from under the hood of the truck
11698464 After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our insurance company and Look Larson Dodge investigated the incident over approximately 3½ weeks but could not determine a definitive cause of the fire

NHTSA complaints (summary) all years →

count	earliest_date	latest_date	crash_flagged	fire_flagged	top_components
116	2020-08-26	2026-09-10	6	7	FUEL/PROPULSION SYSTEM:33; ENGINE:27; FUEL SYSTEM:24; DIESEL:23; POWER TRAIN:12

Recalls all years →

campaign_number	report_received_date	component	summary	consequence	remedy
21V439000	10/06/2021	ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.	Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.	Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
22V035000	27/01/2022	VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.	Reduced visibility increases the risk of a crash.	Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
20V191000	10/09/2020	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."	The lingering rearview image can distract the driver, increasing the risk of a crash.	Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
20V043000	24/01/2020	POWER TRAIN:AUTOMATIC TRANSMISSION	Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.	The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.	Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
21V880000	12/11/2021	FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP	Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.	An engine stall increases the risk of a crash.	Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
20V207000	09/04/2020	STRUCTURE	Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.	A bed step that unexpectedly fails while in use increases the risk of injury to the user.	Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
21V398000	27/05/2021	WHEELS:LUGS/NUTS/BOLTS/STUDS	Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.	Wheel separation can cause a vehicle crash.	Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
20V511000	27/08/2020	ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION	Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.	A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.	Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
22V140000	10/03/2022	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE	Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."	An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.	Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
22V835000	10/11/2022	POWER TRAIN:AUTOMATIC TRANSMISSION	FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.	Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.	Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
22V904000	08/12/2022	STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS	Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.	An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.	Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Investigations all years →

action_number	status	subject	components	opened	closed	recall_campaign	summary
EA23001	open	High pressure fuel pump failure	FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP	2023-03-17	·	24V957	The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
PE21021	closed	High pressure fuel pump failure	FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP	2021-10-14	2023-04-14	·	The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system poten

FARS occupant deaths all years →

crash_years	occupant_deaths	match_type	vpic_recovered
2010-2024	93	legacy-code	0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Ram 3500 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/ram/3500

@misc{wrenchpro_2020_ram_3500_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Ram 3500},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/ram/3500}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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