Uconnect touchscreen delamination with ghost touches
ELECTRICAL SYSTEM
45 NHTSA complaints · 2024-06 → 2026-06
“The screen on the Uconnect/stereo system has de-laminated. This causes ghost touches and the screen jumps around on its own. Controls switch on their own, from media, to navigation, to climate, to controls, etc…It will also make phone calls on its own and has even dialed 911”
“UConnect Radio - Delamination resulting in unpredictable, repetitive, and erratic touches on the screen. At this point, the screen's protective layer is separating from the display and it is causing ghost touches that activate various functions without my input”
“The main screen in the vehicle delaminated and caused quite a number of issues. Heated seats would randomly turn on and off and the temp on gbe seats would not go down, phone would call people over and over including 911”