Power transfer unit and transmission failure
POWER TRAIN
42 NHTSA complaints · 2021-03 → 2025-11
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while making a U-turn at approximately 4 MPH, there was an abnormal sound from underneath the vehicle. The contact stated that the "Service 4WD" warning light was illuminated. The contact stated that the…”
“The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving out of the driveway, the transmission unexpectedly shifted into neutral. The shift to park message was displayed on the screen. The shifter became stuck and failed to shift to park(P)”
“The transfer case on this Jeep failed at just over 64,000 miles. As the service center tried to repair, they were unable to locate rebuilt/certified transfer cases due to high demand. A new transfer case was purchased”