2017 Jeep Grand Cherokee: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2017 / jeep / grand-cherokee
known issues7 clusters (reviewed 2026-08-19)
complaints364 on file (2016-12-28 → 2026-08-19)
recalls6
investigations3
fars57 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Power transfer unit and transmission failurePOWER TRAIN42 complaints2021-03 → 2025-11grand-cherokee-2017-ptu-transmission-failure
  • 11646495 The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while making a U-turn at approximately 4 MPH, there was an abnormal sound from underneath the vehicle. The contact stated that the "Service 4WD" warning light was illuminated. The contact stated that the…
  • 11691554 The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving out of the driveway, the transmission unexpectedly shifted into neutral. The shift to park message was displayed on the screen. The shifter became stuck and failed to shift to park(P)
  • 11471703 The transfer case on this Jeep failed at just over 64,000 miles. As the service center tried to repair, they were unable to locate rebuilt/certified transfer cases due to high demand. A new transfer case was purchased
Pentastar V6 engine and oil cooler failureENGINE32 complaints2021-01 → 2026-04grand-cherokee-2017-pentastar-engine-failure
  • 11597277 The oil filter housing in the Jeep Grand Cherokee is known to have serious problems and safety concerns. The Pentastar oil filter housing used in these vehicles can crack and warp due to heat exposure and this can lead to serious oil leaks
  • 11489156 Purchased the car brand new back in 2017. In 2020, while driving normally, the car loss power and would not accelerate and started to have rough idles then auto stop/start came on followed by check engine
  • 11724173 Vehicle head gasket blown. Stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. Shortly after repaired the left rear Factory OEM rocker arm broke and damaged one of the overhead cams
Active head restraint deploying unexpectedlySEATS12 complaints2021-01 → 2025-12grand-cherokee-2017-head-restraint-deployment
  • 11706825 Active head restraint deployed unexpectedly while driving at very slow speed. In addition to the immediate shock, it hit the back of my head and neck very hard. Still experiencing neck pain
  • 11691597 Driver's side head restraint exploded as I was pulling out of my driveway with no advance warning. Thankfully I was facing forward when it deployed, or it would have slammed into the back of my head
  • 11605267 The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the front passenger's seat headrest deployed. The contact's minor child was seated in the rear seat was struck by fragments
Sunroof glass shattering while drivingUNKNOWN OR OTHER4 complaints2021-04 → 2024-02grand-cherokee-2017-sunroof-spontaneous-shattering
  • 11571736 -Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs
  • 11501688 I was driving this vehicle on a sunny 38 degree day on the highway when my front sunroof exploded. The glass was broken upwards, no rock or debris hit the glass. It spontaneously shattered
  • 11413324 SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY BYPASS AT 55 MPH. NO OTHER TRAFFIC ON THE ROAD. CLEAR DAY. NO BIRDS IN AREA. SMOOTH ROAD SURFACE
Electrical system shutdown while drivingELECTRICAL SYSTEM18 complaints2021-02 → 2025-12grand-cherokee-2017-electrical-system-shutdown
  • 11705744 1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM), and/or CAN bus network. The malfunction caused multiple vehicle systems to activate or fail simultaneously, including windshield wipers, warning indicators, and…
  • 11499160 The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle experienced unknown electrical failures. Additionally, the vehicle lost power steering functionality, and stalled
  • 11440402 I was driving on highway and the stop safely your car about to turn off popped up then my lights started flashing and the whole car shut down. I couldn't steer or brake so I had to shift into neutral and hope for the best
Airbags failing to deploy during a crashAIR BAGS5 complaints2021-02 → 2025-11grand-cherokee-2017-airbag-non-deployment
  • 11699148 We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed
  • 11482162 The contact owned a 2017 Jeep Grand Cherokee. The contact stated that while his wife was driving at an unknown speed, another vehicle crashed into the front driver’s side and caused the vehicle to be pushed off the road. The air bags failed to deploy
  • 11470808 A pickup truck struck driver side of car, while truck was traveling over 50 mph, and side air bags did not deploy
Unintended acceleration overriding the brakeVEHICLE SPEED CONTROL4 complaints2023-09 → 2026-08grand-cherokee-2017-unintended-acceleration
  • 11754248 I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report
  • 11747367 The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently
  • 11602279 The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
3642016-12-282026-08-19263ENGINE:102; POWER TRAIN:88; ELECTRICAL SYSTEM:87; UNKNOWN OR OTHER:76; FUEL/PROPULSION SYSTEM:31

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
18V33200017/05/2018ELECTRICAL SYSTEM:WIRINGChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
20V69900012/11/2020ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.Combustion in the intake manifold can increase the risk of a fire.FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
16V68600023/09/2016EQUIPMENTChrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
17E06100019/10/2017ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGERAccessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
22V40600009/06/2022FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
23V41100008/06/2023ENGINE AND ENGINE COOLINGChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.An engine stall can increase the risk of a crash.Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
EA21002openDesiccated Air Bag Inflator RuptureAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-09-17··From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA23001openHigh pressure fuel pump failureFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP2023-03-17·24V957The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
PE19014closedActive Head Rest Inadvertent DeploymentSEATS2019-09-092026-02-25·The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202457legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2017 Jeep Grand Cherokee vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2017/jeep/grand-cherokee
@misc{wrenchpro_2017_jeep_grand_cherokee_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2017 Jeep Grand Cherokee},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2017/jeep/grand-cherokee}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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