Wrench.Pro

2011 Ford Flex: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2011 / ford / flex
known issues6 clusters (reviewed 2026-09-08)
complaints144 on file (2010-10-28 → 2026-05-10)
recalls2
investigations0
fars23 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Water pump failure causing engine damageENGINE12 complaints2016-06 → 2023-01flex-2011-water-pump-failure
  • 11256632 WATER PUMP FAILURE LED TO TOTAL ENGINE LOSS. REPORTED ON MULTIPLE FORD VEHICLES
  • 11365168 TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT CALLED ON BEHALF OF HER SON. THE CONTACT STATED THAT THE WATER PUMP ON THE VEHICLE FAILED. THE CONTACT STATED THAT HER SON CALLED AN UNKNOWN FORD DEALER AND INFORMED THEM OF THE FAILURE
  • 11203371 MY 2011 FORD FLEX 3.5L ENGINE HAS HAD CADASTROFIC FAILED DUE TO PREMATURE FAILURE OF THE INTERNAL CHAIN DRIVEN WATERPUMP
Second-row power-fold seat entrapment hazardSEATS7 complaints2011-01 → 2020-06flex-2011-seat-fold-entrapment
  • 10427606 TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN ONE OF HER CHILDREN ACCIDENTALLY PRESSED THE BUTTON TO AUTOMATICALLY FOLD DOWN THE THIRD ROW PASSENGER SEAT
  • 10872048 MIDDLE ROW SEATING. SEAT IS DESIGNED TO FLIP FORWARD TO LET 3RD ROW PASSENGERS EXIT. HOWEVER, SEAT MALFUNCTIONS AND LOCKS IN THE FULL UPRIGHT POSITION THUS TRAPPING POTENTIAL 3RD ROW OCCUPANTS
  • 11328286 TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE SECOND-ROW DRIVER'S SIDE SEAT RELEASE HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE SECOND-ROW SEAT FAILED TO MOVE FORWARD WHICH MADE THIRD-ROW PASSENGER'S UNABLE TO EXIT THE VEHICLE
Premature tire wear and sidewall failureTIRES5 complaints2011-05 → 2018-08flex-2011-tire-wear-failure
  • 10806611 VEHICLE CONTINUES TO WEAR OUT BRAND NEW TIRES EVERY 5 TO 10K MILES. I HAVE KEPT UP ON ALIGNMENT, TIRE ROTATING AND TERMS THIS PROBLEM CONTINUE
  • 11122733 TL* THE CONTACT OWNS A 2011 FORD FLEX EQUIPPED WITH HANKOOK OPTIMO H426 TIRES, SIZE: 255/45R20. WHILE DRIVING 65 MPH, THE CONTACT HEARD A HUMMING NOISE COMING FROM THE FRONT DRIVER AND PASSENGER TIRES. THE CONTACT NOTICED THAT BOTH TIRES BEGAN TO SHRED
  • 10402075 HANKOOK OPTIMA 19" TIRE SIDEWALL FOR FORD FLEX. I PURCHASE A BRAND NEW 2011 FORD FLEX ON 5/5/11 WITH 19" HANKOOK OPTIMA TIRES
Electric power steering assist failureSTEERING55 complaints2010-10 → 2025-08flex-2011-power-steering-failure
  • 11681381 The contact owns a 2011 Ford Flex. The contact stated that on several occasions while attempting to start the vehicle, the power steering assist warning light illuminated, and the steering wheel became firm
  • 11074172 POWER STEERING FAILURE MESSAGE APPEARED IN MESSAGE CENTER WHILE DRIVING ON A CITY STREET, POWER STEERING IMMEDIATELY FAILED. THIS MADE STEERING NEARLY IMPOSSIBLE. MADE IT TO A PARKING LOT, WAITED A FEW MINUTES AND STARTED THE VEHICLE
  • 11209800 WHILE DRIVING MY POWER STEERING LOSES POWER. TOOK IT TO MECHANIC WHO TOLD ME IT HAD TO DO WITH ELECTRIC POWER STEERING. I LOOKED IT UP AND MY CAR ISNT COVERED IN THE RECALL
Transmission hesitation, lurch and PTU failurePOWER TRAIN13 complaints2011-03 → 2026-04flex-2011-transmission-hesitation
  • 10395999 MY VEHICLE WILL ACT AS IF IT IS IN NEUTRAL WHEN I PULL AWAY FROM A STOP. THE ENGINE REVS WITH NO FORWARD MOVEMENT THEN THE TRANSMISSION "BANGS" INTO GEAR AND THE VEHICLE PROCEEDS. THE HESITATION COULD CAUSE AN ACCIDENT
  • 10819879 AFTER SEVERAL VISITS TO THE DEALER, BEGINNING AT 52K IN APRIL 2014 COMPLAINING OF A BURNING OIL SMELL AFTER HIGHWAY DRIVING, THE DEALER DIAGNOSED THE PROBLEM TO BE A FAILED PTU/PTO AND NEEDING REPLACEMENT FOR $1800 AFTER I EXCEEDED 75K MILES
  • 11734241 Went to put car in reverse and it kept driving forward- no weird sound or anything. Proceeded to put the car in park and it was still moving forward. Transmission was stuck on drive
Brake caliper and rotor failureSERVICE BRAKES4 complaints2013-08 → 2014-11flex-2011-brake-caliper-failure
  • 10572908 PERSISTENT BRAKE SQUEALING EVEN THOUGH BRAKES WERE REGULARLY SERVICED. ON FURTHER INSPECTION, IT WAS DISCOVERED THAT A FRONT BRAKE CALIPER WAS CRACKED AND LEAKING. HAD TO BE REPLACED
  • 10616380 ON MY WAY HOME FROM WORK 7-14-2014, ENTERED THE EXIT RAMP TO GRATIOT NORTH BOUND AND HAD TO STOP FOR A LIGHT. WHEN THE LIGHT CHANGED GREEN I EASED OFF OF MY REAR BRAKES AND HEARD A LOUD NOISE COMING FROM THEM AND COULD TELL THAT THE BRAKES WERE SEIZING UP A LITTLE
  • 10537648 CPSC: I1380138A. 2011 FORD FLEX. CONSUMER STATED THAT THE CHEMICALS USED TO MELT ICE AND SNOW CAUSES BRAKES ROTORS TO ROT. STATED AT 23,000 MILES HIS REAR BRAKES HAD TO BE REPLACED

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
1442010-10-282026-05-1051STEERING:57; ENGINE:25; POWER TRAIN:19; UNKNOWN OR OTHER:11; ELECTRICAL SYSTEM:9

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
15V34000002/06/2015STEERING:ELECTRIC POWER ASSIST SYSTEMFord Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
16V24700026/04/2016AIR BAGS:FRONTALFord Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."An improperly inflated air bag increases the risk of injury in the event of a crash.Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202423legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2011 Ford Flex vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2011/ford/flex
@misc{wrenchpro_2011_ford_flex_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2011 Ford Flex},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2011/ford/flex}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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