Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.
vehicle
2012 / volkswagen / routan
known issues
6 clusters (reviewed 2026-09-10)
complaints
63 on file (2013-05-06 → 2024-07-08)
recalls
1
investigations
0
fars
5 occupant deaths, crash years 2010-2024 (legacy-code)
Crank-no-start / hard start tied to TIPM fuel pump relayELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM9 complaints2017-10 → 2019-11routan-2012-tipm-no-start-hard-start
11170167 TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE CRANKED, BUT FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN LEE'S SUMMIT (2225 NE INDEPENDENCE AVE, LEE'S SUMMIT, MO 64064, (816) 600-4224) WHERE
11155589 I WAS IN A PARKING LOT VAN WOULD NOT START. IT WOULD TURN OVER AN CRANK AGAIN AND AGAIN WHEN ATTEMPTING TO START, BUT THE ENGINE WOULD NOT RUN. TOW TRUCK DRIVER WAS ABLE TO START IT BY REMOVING PUSH START AND USING KEY FOB, BUT HAD TROUBLE GETTING IT STARTED AGAIN UNLOADING AT
11052565 I FILE A COMPLAINT A FEWS MONTHS AGO ABOUT HAVE TROUBLES STARTING MY VAN OR BATTERY DRAINAGE. TOOK IT TO THE DEALERSHIP IN SHREVEPORT, LA. THE HAD TO REPLACE THE MODULE (TIPM)FUEL PUMP.THIS COST MY FAMILY 1700! THIS IS A SERVE SAFTY PROBLEM FOR MANY FAMILIES
11445020 The transmission on our 2012 VW Routan has completely failed. The car will not go into gear and left my wife in a position where she was stranded in traffic. We are the original owners of this vehicle and have followed the recommended maintenance schedule
10917314 TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, IT JERKED AND REVERSED ROUGH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS INTENDED
10577107 WE HAVE NOTICED THAT THE NEW CAR HAS BEING PROBLEM SHIFTING GEARS AND HAVE BEEN TAKING IT TO THE SHOP SEVERAL TIMES JUST TO BE TOLD THAT THEY DO NOT SEE ANY PROBLEMS. MAY 2013 WE HAVE RECEIVED A RECALL MENTIONING HARSH 1-3 UP SHIFTS AND ERROR IN THE TORQUE MANAGEMENT SOFTWARE
Brake shudder and increased stopping distanceSERVICE BRAKES2 complaints2015-07 → 2015-10routan-2012-brake-shudder-stopping-distance
10735488 VEHICLE SHUDDERS VIOLENTLY ON STOPPING FROM VARIETY OF SPEEDS. THIS IS FELT IN THE BRAKE PEDDLE, STEERING COLUMN, STEERING WHEEL. VEHICLE SHAKES FRONT TO BACK AND SIDE TO SIDE ON BRAKING. VEHICLE STILL APPEARS TO BRAKE ADEQUATELY, THOUGH SOMETHING IS DEFINITELY WRONG WITH THE
10779828 TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE THAN NECESSARY WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE FRONT FOG LIGHT FAILED TO OPERATE WHEN ENGAGED
Engine stall while driving with loss of steering/brakesELECTRICAL SYSTEM27 complaints2013-05 → 2024-03routan-2012-tipm-stall-loss-steering-brakes
11578885 My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it
10510839 10,000 MILES, FULL WARRANTY, BOUGHT NEW LESS THAN A YEAR AGO. WHILE DRIVING APPROXIMATELY 55 MILES PER HOUR ON THE HIGHWAY WITH MY MOTHER AND TWO CHILDREN IN THE VEHICLE, THE VAN LOST ALL POWER MID-DRIVE. BRAKES, STEERING, EVERYTHING STOPPED FUNCTIONING. THANKFULLY IT WAS LATE
11217412 THE CAR WILL JUST SHUT DOWN WHILE DRIVING. NO WARNING, NO LIGHTS, NO CHECK ENGINE, NO POWER STEERING OR POWER BREAKS (I HAVE TO PUT ALL I GOT INTO TRYING TO STEER THE CAR TO JUST PULL OVER!)
11366410 TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A TICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO STREET VOLKSWAGEN LOCATED AT 8707 PILGRIM DR, AMARILLO, TX 79119, WHO DIAGNOSED THAT THE ENGINE
11354796 WHEN GETTING OFF HIGHWAY WHILE AT LIGHT MY CAR SPUTTERED AND STALLED. THE CAR WOULD NOT RESTART AND I HAD TO HAVE TOWED. THE RIGHT SIDE CYLINDER HEAD HAD TO BE REPLACED AT A COST OF OVER $4000. VW IS REPLACING THE LEFT SIDE UNDER WARRANTY FOR 10 YEARS BUT NOT THE RIGHT SIDE FOR
11021507 TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT DID NOT RECALL IF A WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD
Airbag deployment without impact or failure to deployAIR BAGS4 complaints2019-04 → 2024-07routan-2012-airbag-deployment
11600204 Driver steering wheel airbag deployed while parking van at work. Nothing was hit just went off causing burns and wrist pain and swelling. Wife stated that the front windshield wipers started turning on randomly while driving to work and then airbag blew while parking
11319996 THE DRIVERS HEADREST AIRBAG DEPLOYED WHILE SITTING IN MY GARAGE. ENGINE HAD JUST BEEN STARTED. IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE STARTLED DRIVER TO THE POINT OF LOSS OF CONTROL
11196628 I WAS IN A PRETTY BAD CAR ACCIDENT 4/5/2019 WITH 6 KIDS IN THE CAR AND NONE OF THE AIRBAGS DEPLOYED.. WE WERE I MOTION WHEN CAR INFRONT OF ME TRIED TO AVOID THE CAR IN FRONT OF HIM
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.
Cite this
Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.
Wrench.Pro (2026). 2012 Volkswagen Routan vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2012/volkswagen/routan
@misc{wrenchpro_2012_volkswagen_routan_2026,
author = {Wrench.Pro},
title = {Wrench.Pro vehicle data: 2012 Volkswagen Routan},
year = {2026},
howpublished = {\url{https://www.wrench.pro/data/vehicles/2012/volkswagen/routan}},
note = {Derived from NHTSA public records. CC BY 4.0.}
}