2018 Ford Flex: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle	2018 / ford / flex
known issues	7 clusters (reviewed 2026-08-28)
complaints	65 on file (2018-05-27 → 2026-09-04)
recalls	3
investigations	1
fars	4 occupant deaths, crash years 2010-2024 (legacy-code)
indexed	yes
license	CC BY 4.0 (derived)

Known Issues clusters all years →

B-pillar and A-pillar trim detachmentSTRUCTURE11 complaints2025-06 → 2026-05ford-flex-2018-bpillar-trim-detachment

11738522 The contact owns a 2018 Ford Flex. The contact received a notification of NHTSA Campaign: 25V732000 (Structure); however, the part to do the recall repair was not yet available
11710136 The trim on the driver's door broke in half causing it to fly into the traffic behind me
11696174 While driving on the Gerald R Ford Fwy in Michigan my driver side pillar with my key pad flew off and detached from my vehicle. Part flew off, hit the back window of my vehicle and almost hit another vehicle that was driving behind me

Hankook Optimo tire vibration and chunkingWHEELS2 complaints2019-12 → 2020-02ford-flex-2018-hankook-tire-vibration

11309236 MY FORD FLEX IS EQUIPPED WITH HANKOOK OPTIMO H426 TIRES. AT APPROXIMATELY 9,500 MILES THE VEHICLE BEGAN TO VIBRATE
11289992 HANKOOK OPTIMO TIRES CHUNKING AT 24100 MILES SEVERE ENOUGH TO BE UNSAFE TO DRIVE

Rearview camera failure in reverseBACK OVER PREVENTION16 complaints2024-11 → 2026-05ford-flex-2018-backup-camera-failure

11682030 The backup camera on my Flex has stopped working. It displays a scrambled image or nothing at all and an error message saying the ‘camera is not available’. This is dangerous, as I could back up and injure someone
11666716 The rearview camera for parking assistance displays a blank, distorted, or inverted image when in reverse
11633684 As stated in the current 2019 Ford Flex recall; the rear camera system either flickers intermittantly or does not work at all - leaving a significant blind spot at the rear of the vehicle

APIM/SYNC 3 module failure disabling audio and cameraELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION5 complaints2025-11 → 2025-12ford-flex-2018-apim-sync3-audio-camera

11705823 APIM or SYNC 3 malfunction. Navigation failure and not working properly alerts, clock in car not set correctly and won’t allow owner to fix it, no audio at all, no panel touch tones, popping/cracking intermittent throughout car, Bluetooth connection drops, slow glitching screen
11697154 Audio throughout the entire vehicle are malfunctioning as well as the reverse camera malfunction. This has caused a collision the 11th of October
11696951 Rear camera malfunctioned screen showed “camera not available” didn’t alert any noise or warnings and a tree hovered slightly into parking spot and smashed in my rear window. Audio inside car malfunctioned as well (no musics, etc) and the touch pad tones stopped making sound

Rear suspension toe link fractureSUSPENSION9 complaints2021-08 → 2026-05ford-flex-2018-rear-toe-link-fracture

11740622 Wile driving 40 mph, the right rear tire locked up and I had to counter steer aggressively to avoid spinning out and hitting oncoming traffic
11691272 The Left driver side rear suspension toe link broke on expressway, resulting in loss of control had to aggressively steer out of a spin
11624362 There is a recall 20s04. I was told my car is outside the building date. However, the toe bar snapped

Loss of steering controlSTEERING3 complaints2019-06 → 2024-04ford-flex-2018-steering-failure

11584056 The contact owns a 2018 Ford Flex. The contact stated that while her husband was driving at 75 MPH, the vehicle lost power steering functionality
11383237 WHILE DRIVING THE VEHICLE (IT WAS IN MOTION), ON HWY 290 (NEAR MANOR, TX), THE STEERING ON OUR 2018 FORD FLEX SEIZED UP AND THE CAR WAS IMPOSSIBLE TO TURN
11220255 STEERING ASSIST FAILURE. BOUGHT THE CAR NEW IN NOV. 2018 IT HAD ABOUT 60MILES ON IT AND WAS THE LAST FLEX ON THE LOT

Airbag non-deployment in frontal crashAIR BAGS2 complaints2020-01 → 2023-03ford-flex-2018-airbag-non-deployment

11510323 The vehicle proceeded to run the red light and hit the front passenger side of my vehicle at a high rate of speed and sent my 2018 Ford Flex spinning through the intersection. Not a single airbag went off in my vehicle, that is terrifying to me being a father of 3 young children
11297344 TL* THE CONTACT OWNS A 2018 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE REAR-ENDED THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY

NHTSA complaints (summary) all years →

count	earliest_date	latest_date	crash_flagged	fire_flagged	top_components
65	2018-05-27	2026-09-04	7	0	STRUCTURE:18; UNKNOWN OR OTHER:17; BACK OVER PREVENTION:14; ELECTRICAL SYSTEM:11; SUSPENSION:9

Recalls all years →

campaign_number	report_received_date	component	summary	consequence	remedy
20V072000	10/02/2020	SUSPENSION:REAR	Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.	A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.	Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
25V695000	13/10/2025	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.	A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.	Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
25V732000	24/10/2025	STRUCTURE:BODY	Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.	Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.	Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Investigations all years →

action_number	status	subject	components	opened	closed	recall_campaign	summary
PE25007	closed	B-Pillar Trim Detachment	STRUCTURE:BODY:ROOF AND PILLARS	2025-08-07	2026-08-05	25V732	On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that are substantially similar to those used on the MY 2019 Ford Flex vehicles. In July 2025, prior to the opening of PE25007, ODI and Ford met to discuss B-pillar trim detachment in Ford Flex vehicles. For

FARS occupant deaths all years →

crash_years	occupant_deaths	match_type	vpic_recovered
2010-2024	4	legacy-code	0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2018 Ford Flex vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2018/ford/flex

@misc{wrenchpro_2018_ford_flex_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2018 Ford Flex},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2018/ford/flex}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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