2019 Jeep Cherokee: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2019 / jeep / cherokee
known issues8 clusters (reviewed 2026-06-30)
complaints1,638 on file (2018-05-03 → 2026-09-17)
recalls11
investigations0
fars94 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Power transfer unit failure with loss of motive powerPOWER TRAIN71 complaints2025-11 → 2026-06 (sample of 200 most-recent of 1561 total)cherokee-2019-ptu-loss-of-power
  • 11742462 My 2019 Jeep Cherokee Limited has a diagnosed failure of the two speed Power Transfer Unit (PTU), which is the exact subject of active NHTSA Campaign 26V290000/Jeep Recall 40D. Ed Martin Jeep in Anderson, Indiana provided me with written diagnostics confirming the failure…
  • 11740196 Power train (PTU) failed on the highway huge crash sound and then no power to wheels, transfer case visably broke due to catastrophic failure shockwave cracked housing of my rear difrential too. It is available for inspection. Safety reason is the same as recall 01C / 40D…
  • 11721840 On March 1, 2026, while traveling south on Colonel Rodman Highway, I heard a sudden explosive noise and the Jeep bucked and jerked violently, nearly causing an accident. We were able to reach the breakdown lane, but the situation created a highly hazardous driving condition. My…
  • 11704022 The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving 75 MPH, the engine started revving, and the RPM was redlined. The vehicle then lost power. The vehicle was steered to…
Service 4WD warning light with PTU diagnosisPOWER TRAIN44 complaints2025-11 → 2026-06 (sample of 200 most-recent of 1561 total)cherokee-2019-svc-4wd-light
  • 11734797 The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the message "Service 4WD" was displayed, immediately followed by the message "4WD System Unavailable". The vehicle was taken to the dealer, where a diagnostic test was performed, and the…
  • 11724691 The contact owns a 2019 Jeep Cherokee. The contact stated that while operating the vehicle, there was a mechanical clunking sound coming from the rear of the vehicle, and the 4WD failed to engage as needed. The message "Service 4WD" was displayed. The vehicle was taken to the…
  • 11702694 While driving 4WD warning light appeared on dash display. I pulled over shortly after and checked for obvious clues such as leaking oil, loose belts and burning smells, nothing to be found. Currently, I was advised not to drive this vehicle due to causing additional damage or…
PTU recall with no available remedy or partsPOWER TRAIN33 complaints2025-11 → 2026-06 (sample of 200 most-recent of 1561 total)cherokee-2019-recall-no-remedy
  • 11715182 Vehicle: 2019 Jeep Cherokee Trailhawk Elite VIN: [XXX] Recall: Stellantis / Jeep Recall 01C (NHTSA 25V‑011) Dealer: Carson Dodge Chrysler Jeep, Carson City, Nevada Description: My 2019 Jeep Cherokee Trailhawk Elite (VIN [XXX] ) is included in Stellantis Recall 01C. It has now…
  • 11712419 I am reporting an open safety recall on my vehicle that has had no available remedy for over a year. My 2019 Jeep Cherokee is subject to Recall 01C, which warns of potential loss of power and loss of park function. Due to this defect, my vehicle’s 4-wheel drive system is…
  • 11714715 Recall on my 2019 Jeep for Two-Speed PTU failure has not been remedied yet it has been a year now. Would like to know when this can be fixed before I have other issues.
  • 11708134 Jeep has had an active recall for 1 year with no parts available, my 4 wheel drive no longer functions which is causing a safety risk. My job requires travel to areas that experience snow, I purchased a Jeep to have the option of 4x4 for my safety which is no longer available…
Rear differential housing crack and snap ring failurePOWER TRAIN16 complaints2025-12 → 2026-05 (sample of 200 most-recent of 1561 total)cherokee-2019-rear-differential
  • 11736628 The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was at the dealer for a service appointment, the vehicle was diagnosed with a failed rear differential. The contact was informed that the snap ring was detached from the housing unit. The contact was…
  • 11727737 While driving home from Church Sunday afternoon, I was on the highway driving 65 mph. Suddenly, and without warning lights or any other ability to know or prepare for the catastrophe about to take place, my 2019 Cherokee Trailhawk lost all control and function in the drive-train…
  • 11718514 incidental to nys inspection it was found that rear differential was severely "decayed." the case was fractured and retaining ring on passenger side was broken or out of place. took to Jeep dealer and it was confirmed that the differential was trashed, had to be replaced, and…
  • 11716456 The rear differential went out on it on Nov 27th, I had it towed back to the dealer and they kept it until Jan 5th and said they had fixed it. I have a hand written receipt from them but it's not very detailed. It does seem better but I can still hear a small noise that concerns…
Engine power loss with piston and cylinder failureENGINE13 complaints2025-12 → 2026-05 (sample of 200 most-recent of 1561 total)cherokee-2019-engine-failure
  • 11735346 I was on a highway in the Middle Lane to accelerate, and after that the car started to lose power and acceleration and the engine started to make noise and I saw smoke behind me. It was only at this point that an engine light came on and then it went off and did not return. It…
  • 11734005 The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the RPM was unexpectedly elevated. There was no warning light illuminated. The contact was able to pull over to the side of the road; however, the vehicle failed to restart. The…
  • 11726326 The vehicle experienced a sudden engine failure while driving. Prior to failure, a flashing check engine light appeared along with severe engine misfire, sputtering, and loss of power. The vehicle became unsafe to operate and required towing. The vehicle had recently undergone…
  • 11707250 The vehicle experienced a sudden and catastrophic failure of the powertrain/engine system. Based on dealer inspection, the failure requires complete replacement of the engine long block assembly, indicating an internal engine failure rather than a minor or maintenance-related…
Stalling and delayed transmission shift on accelerationPOWER TRAIN, ENGINE15 complaints2025-12 → 2026-06 (sample of 200 most-recent of 1561 total)cherokee-2019-stall-shift-hesitation
  • 11742100 Delayed response to gas pedal, stalling, delayed shifting. Stalling when suppose to accelerate. No response from transmission for a few seconds when accelerating.
  • 11738576 I was slowing down coming to a stop in a left turn lane. I went to give the car gas to make the turn and for 4 seconds I had no power. My car was stuck in The middle of the intersection. When the vehicle regained power it slammed forward really hard.
  • 11703804 While driving my 2019 Jeep Cherokee, the engine randomly shuts off without warning. This has happened multiple times at different speeds. The vehicle suddenly loses all power, and I have to coast to the side of the road. There are no warning lights, messages, or diagnostic codes…
  • 11705016 Jeep will stall/ or stop completely while driving randomly. Loses power in gas pedal. Electric throttle control light comes on.
Electrical shutoff and start-stop stall at idleELECTRICAL SYSTEM5 complaints2025-12 → 2026-05 (sample of 200 most-recent of 1561 total)cherokee-2019-electrical-shutoff
  • 11736883 2019 Jeep Cherokee. In December 2023, when I took my foot off the brake at a light, the car stalled out and would not start afterward. I was using the auto start/stop feature. Of course it started when the tow arrived, but I took it to the dealer anyway for safety. I had a new…
  • 11720466 When approaching a light, the car will completely shut off and my steering wheel will lock, and the emergency break will engage. I will be unable to use any part of my car for at least 1-2 minutes before the break releases and allows me to start my car again.
  • 11707852 What happened : The vehicle experienced a sudden electrical failure and loss of normal shutdown control. The vehicle would not start or turn over. After repeated attempts, it eventually started, at which point all dashboard lights began flashing uncontrollably. The engine…
  • 11718787 Vehicle was stopped at a light. When I let go of the break the car turned on the parking break. After I turned off the parking break it asked to shift into neutral or park and press the break button the break was locked. I tried to turn the car off but it wouldn’t shut all the…
Airbag non-deployment in front impact collisionAIR BAGS3 complaints2025-12 → 2026-05 (sample of 200 most-recent of 1561 total)cherokee-2019-airbag-nondeployment
  • 11738128 Air bags did not deploy during my recent car accident, even thought the front end took significant impact.
  • 11712440 Was in an accident due to hitting ice hit a guard rail going 60 mph on the highway totaled the vehicle but not one air bag deployed.
  • 11703050 Airbags did not deploy during MVA to passenger side front door that resulted in totaling of the vehicle

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
16382018-05-032026-09-174019POWER TRAIN:800; ENGINE:457; ELECTRICAL SYSTEM:340; UNKNOWN OR OTHER:256; STEERING:120

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
18V91700020/12/2018ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELChrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
18V49200026/07/2018POWER TRAIN:AUTOMATIC TRANSMISSIONChrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
18V73900019/10/2018POWER TRAIN:AUTOMATIC TRANSMISSIONChrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.A vehicle stall can increase the risk of crash.Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
19V44900013/06/2019AIR BAGSChrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
19V63700029/08/2019STEERING:RACK AND PINION:RACKChrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.A loss of steering control increases the risk of a crash.Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
18V34400025/05/2018ENGINE AND ENGINE COOLING:ENGINEChrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
19V24800028/03/2019SEATSChrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.In the event of a crash, the seat may move, increasing the risk of injury.Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
18V52400009/08/2018ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOODChrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.A vehicle stall can increase the risk of a crash.Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
18V52300009/08/2018SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERChrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.A reduction of braking performance can increase the risk of a crash.Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
25V01100029/04/2025POWER TRAINChrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
26V29000007/05/2026POWER TRAINChrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202494legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2019 Jeep Cherokee vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2019/jeep/cherokee
@misc{wrenchpro_2019_jeep_cherokee_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2019 Jeep Cherokee},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2019/jeep/cherokee}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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