2020 Chevrolet Silverado 3500: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / chevrolet / silverado-3500
known issues4 clusters (reviewed 2026-09-02)
complaints28 on file (2020-09-19 → 2025-07-10)
recalls8
investigations1
fars102 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Rear wheel lockup from transmission valve body failurePOWER TRAIN8 complaints2024-11 → 2025-07silverado-3500-2020-transmission-lockup
  • 11671963 The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving 65 MPH, the rear wheels locked-up. The contact was able to pull over to the side of the road
  • 11657965 I recieved a recall notice from Chevrolet stating they needed to install a software update to the truck which will warn if a potential rear wheel lock up is about to occur due to faulty transmission valve body- which was stated that they do not have a fix for
  • 11636312 The contact owns a 2020 Chevrolet Silverado 3500. The contact received a notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available
Trailer brake module failure during towingELECTRICAL SYSTEM3 complaints2024-08 → 2025-06silverado-3500-2020-trailer-brake-module
  • 11668128 The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while hauling a 2020 Heartland Cyclone, the trailer brakes unexpectedly deactivated. The contact stated that the trailer brake was disconnected, and the warning light to check the trailer winch was
  • 11609553 We tow a 2024 Grand Design Solitude 310GK with our 2020 Chevy Silverado 3500 diesel truck. We are getting frequent but intermittent loss of our trailer brakes during towing
  • 11618669 The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while depressing the brake pedal, the tailgate brake light failed to illuminate
Rear brake pad and pressure failureSERVICE BRAKES6 complaints2021-03 → 2025-01silverado-3500-2020-rear-brake-failure
  • 11636906 During operation of the vehicle at approximately 45mph and sudden stopping/ breaking is required, truck fails to do so. It is a partial loss of brake pressure and a loud "whale cry" type sound that appears to be coming from under the hood
  • 11582209 The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving 10-15 MPH and approaching a stop sign, the brake pedal was depressed down to the floorboard, but the vehicle failed to respond
  • 11552780 This problem concerns faulty emergency brakes. The issue was discovered in the driveway, when I engaged the parking brake with the vehicle in park and my foot on the brake. The Service Emergency Brake light came on and stayed on
DEF heater failure triggering reduced-power limp modePOWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM4 complaints2022-03 → 2025-01silverado-3500-2020-def-limp-mode
  • 11463966 GM recall N2123544170 DPF regeneration temperature /DEF heater for cold weather operation to keep def from freezing and also for thawing frozen def...dealer to replace def tank and internal heating element...dealer was unable to give a time line for replacement parts needed to
  • 11454995 The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle would independently downshift as the vehicle would fail to accelerate upon the depression of the accelerator pedal
  • 11630257 2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
282020-09-192025-07-1011POWER TRAIN:9; SERVICE BRAKES:8; ENGINE:6; ELECTRICAL SYSTEM:5; FUEL/PROPULSION SYSTEM:3

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V14200012/03/2020LATCHES/LOCKS/LINKAGES:HOOD:LATCHGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
20V79200017/12/2020SEAT BELTSGeneral Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
20V44600030/07/2020AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATORGeneral Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
19V81400014/11/2019SEAT BELTS:PRETENSIONERGeneral Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.A vehicle fire could result if materials ignite inside the vehicle.GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
20V32400004/06/2020STRUCTURE:BODY:HOODGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
24V06000001/02/2024LATCHES/LOCKS/LINKAGES:TAILGATE:LATCHGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
24V79700024/10/2024POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWAREGeneral Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.Rear wheel lock-up can increase the risk of a crash.Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
26V08300012/02/2026POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWAREGeneral Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.Rear wheel lock up increases the risk of a crash.Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE21010closedAir Bag MalfunctionAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE2021-04-092023-08-24·On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-2024102legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Chevrolet Silverado 3500 vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/chevrolet/silverado-3500
@misc{wrenchpro_2020_chevrolet_silverado_3500_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Chevrolet Silverado 3500},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/chevrolet/silverado-3500}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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