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2020 Dodge Durango: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / dodge / durango
known issues8 clusters (reviewed 2026-08-28)
complaints55 on file (2020-05-01 → 2026-09-16)
recalls2
investigations1
fars15 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Water intrusion in racetrack taillight assemblyEXTERIOR LIGHTING19 complaints2021-05 → 2026-08durango-2020-racetrack-taillight-water-intrusion
  • 11563431 The rear lift gate "racetrack" tail light and license plate light bar to include backup lights just stopped working. I suddenly have extremely little visibility of my car from the rear at night
  • 11466287 The center liftgate "racetrack" lamp assembly experienced water intrusion and pooling in the lower RH corner between the clear outer lens and red LED light strip
  • 11711740 Water had accumulated in the racetrack led light in the center of the trunk. Causing light to short circuit and lose taillight, license plate light, and back up lights as well
Engine power loss and misfire under loadENGINE4 complaints2024-09 → 2025-12durango-2020-engine-misfire-power-loss
  • 11704575 Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms
  • 11697581 When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often
  • 11613264 While driving the engine began to vibrate violently and the check engine light turned on
Sharp edge on rear taillight assemblyEXTERIOR LIGHTING, STRUCTURE2 complaints2021-07 → 2021-09durango-2020-taillight-sharp-edge-laceration
  • 11431314 The rear tail lights have a sharp edge that is beak shaped and if you brush up against it on accident it slices into your skin or clothes. I was loading groceries and my arm skimmed over it and sliced a whole piece of skin off
  • 11424824 There is a very sharp side on the back rear taillight that connects with the lift gate. This razor sharp edge has cut myself, husband, and almost my son
Active head restraint unexpected deploymentSEATS2 complaints2025-05 → 2026-04durango-2020-active-head-restraint-deployment
  • 11734978 While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache
  • 11660197 I was driving and the passenger active headrest exploded randomly without any impacts happening
Loss of electric power steering assistSTEERING2 complaints2020-09 → 2024-12durango-2020-power-steering-assist-loss
  • 11631876 The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel
  • 11361267 WHILE DRIVING A BRAND NEW (170 MILES) VEHICLE AT 35 MPH ON A BUSY CITY STREET THE ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING. A MESSAGE "POWER STEERING UNAVAILABLE" POPPED UP AND THE CAR WAS VERY DIFFICULT TO STEER
Vehicle fire originating in electrical componentsELECTRICAL SYSTEM3 complaints2021-11 → 2026-05durango-2020-electrical-vehicle-fire
  • 11737084 My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway
  • 11700016 The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area
  • 11439479 The contact owns a 2020 Dodge Durango. The contact stated that he auto-started the vehicle while it was in the driveway. The contact stated as he came outside, the vehicle was on fire
Brake line damage from contact with adjacent componentSERVICE BRAKES2 complaints2025-02 → 2025-09durango-2020-brake-line-contact-damage
  • 11685097 Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision
  • 11644219 During driving the catalytic converter rubbed through both rear brake lines and was rubbing on fuel line as well
Unintended acceleration without driver inputVEHICLE SPEED CONTROL2 complaints2021-11 → 2023-10durango-2020-unintended-acceleration
  • 11551215 I just bought a 2020 Dodge Durango GT PLUS AWD on Thursday 10/19/2023. On Saturday 10/21/2023 while driving this vehicle on the highway, it started accelerating on its own. I had not used the cruise control and was not attempting to use it
  • 11440881 The contact owns a 2020 DODGE DURANGO. The contact stated that while driving approximately 55 mph with the cruise control on but not engaged

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
552020-05-012026-09-1603EXTERIOR LIGHTING:22; ELECTRICAL SYSTEM:9; ENGINE:7; UNKNOWN OR OTHER:6; STRUCTURE:4

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V19100010/09/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."The lingering rearview image can distract the driver, increasing the risk of a crash.Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
21V28000022/04/2021AIR BAGS:CRITICAL FASTENERSChrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE19014closedActive Head Rest Inadvertent DeploymentSEATS2019-09-092026-02-25·The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202415legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Dodge Durango vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/dodge/durango
@misc{wrenchpro_2020_dodge_durango_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Dodge Durango},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/dodge/durango}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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