2020 Jeep Cherokee: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle	2020 / jeep / cherokee
known issues	7 clusters (reviewed 2026-08-20)
complaints	296 on file (2019-10-31 → 2026-09-17)
recalls	3
investigations	0
fars	38 occupant deaths, crash years 2010-2024 (legacy-code)
indexed	yes
license	CC BY 4.0 (derived)

Known Issues clusters all years →

Power Transfer Unit (PTU) failurePOWER TRAIN131 complaints2024-01 → 2026-08cherokee-2020-ptu-4wd-failure

11740333 The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 75 MPH, the vehicle began to lose propulsion upon depression of the accelerator pedal. The contact also stated that an abnormal, clunking sound began to emti from the without warning
11748244 I own a 2020 Jeep Cherokee with approximately 87,000 miles. Approximately one month ago, my "Service 4WD" light illuminated on the dashboard, and I heard a severe grinding noise coming from the drivetrain
11707117 My PTU failed while driving 70mph on a 4 lane interstate during a heavy rush hour, I'm 7 months pregnant and this was mortifying for me. I lost all power moving forward and could not accelerate

Loss of power steering assist / steering rack failureSTEERING16 complaints2024-03 → 2026-08cherokee-2020-power-steering-loss

11737699 2020 Cherokee owner from dealer purchased as CPO w/23k miles in 2023. Shortly after purchase rear differential failed and was replaced under warranty at 25k miles. At 42k full Steering Rack failure
11633806 The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would occur intermittently
11755280 Sudden total loss of power steering assist while driving over a small pothole on Pearman Dairy Road. Full details, diagnostic trouble codes (U0420-00, U0010-00, U1428-00, B2309-64), and Jeep case reference 97368807 are fully documented in the attached formal PDF letter

Parking brake engages unexpectedly while drivingPARKING BRAKE10 complaints2024-01 → 2026-05cherokee-2020-parking-brake-engage

11660387 The contact owns a 2020 Jeep Cherokee. The contact stated while attempting to drive from a complete stop, the parking brake engaged unintendedly, causing the vehicle to stop abruptly, almost causing the contact to hit her head against the steering wheel
11585971 Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart before break will disengage
11737975 My vehicle has been in the shop over 6 times due to the malfunctioning of the EMERGENCY BREAKING SYSTEM. Less then 2.5wks after I purchased this vehicle, I started experiencing my E brake randomly engaging while driving it down the road

Engine oil leak and cylinder wall damageENGINE8 complaints2025-01 → 2026-08cherokee-2020-engine-oil-leak

11719637 Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay
11639272 The contact owns a 2020 Jeep Cherokee. The contact stated that there was oil underneath the front end of the vehicle. The oil pressure warning light was illuminated. The contact noticed oil leaking from the top of the oil canister
11737799 VERIFIED CONCERN, FOUND VEHICLE TO RUN VERY ROUGH AND DOES NOT IDLE CLEANLY. PERFORMED MISFIRE MONITOR AND NOTED NO MISFIRES AT THIS TIME. INSPECT SPARK PLUGS, COILS AND CYLINDER BORES FOR CONCERN, NOTED LOW COMPRESSION ON CYL #2 (150, 105, 145, 150)

Active grille shutter system malfunctionENGINE4 complaints2024-10 → 2025-08cherokee-2020-active-grille-shutter

11636629 Vehicle popped an engine as the vehicle was in motion. After taking it to a mechanic, they ran diagnostics and said that the Active Grill Shudder (AGS) had stopped responding to the cars computer
11680850 Engine warning light came on. Bloomington Chrysler Jeep repair shop said the active grill shutter connector wasn't working. This can cause engine overheating and damage and possibly a fire
11620794 AGS system failed at 26,000 miles causing the check engine light to turn on. Cannot use auto start or get car inspection while light is on

Airbag non-deployment and warning light faultsAIR BAGS4 complaints2025-07 → 2026-03cherokee-2020-airbag-non-deployment

11714516 I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didn’t some injuries to me in a driver of the other car
11671832 On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company
11702231 Driver's seat below the steering wheel console the airbag is hanging out and showing the edge of the bag

Vehicle stalls or shuts off unexpectedly while drivingELECTRICAL SYSTEM9 complaints2024-07 → 2026-06cherokee-2020-stall-shutdown

11616036 The contact owns a 2020 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shut off independently. While at a stop light, the vehicle shut off
11673210 My Jeep keeps going into Limp Mode and not will completely shut off while I come to a complete stop at a stop light. And while I’m driving the engine light comes on
11621093 Jeep was stalling randomly when coming to a stop or at a stop sign initially. It is now stalling completely when driving, states “push into park and start car”

NHTSA complaints (summary) all years →

count	earliest_date	latest_date	crash_flagged	fire_flagged	top_components
296	2019-10-31	2026-09-17	9	5	POWER TRAIN:170; ENGINE:40; UNKNOWN OR OTHER:36; ELECTRICAL SYSTEM:34; SERVICE BRAKES:24

Recalls all years →

campaign_number	report_received_date	component	summary	consequence	remedy
20V191000	10/09/2020	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."	The lingering rearview image can distract the driver, increasing the risk of a crash.	Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
19V637000	29/08/2019	STEERING:RACK AND PINION:RACK	Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.	A loss of steering control increases the risk of a crash.	Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
26V290000	07/05/2026	POWER TRAIN	Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.	A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.	Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_years	occupant_deaths	match_type	vpic_recovered
2010-2024	38	legacy-code	0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Jeep Cherokee vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/jeep/cherokee

@misc{wrenchpro_2020_jeep_cherokee_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Jeep Cherokee},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/jeep/cherokee}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

hub · known-issues · methodology · license · research (interpretation)