2020 Jeep Grand Cherokee: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / jeep / grand-cherokee
known issues8 clusters (reviewed 2026-08-20)
complaints237 on file (2019-12-06 → 2026-09-11)
recalls3
investigations1
fars37 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Uconnect touchscreen delamination and display failureELECTRICAL SYSTEM34 complaints2021-02 → 2026-07grand-cherokee-2020-uconnect-delamination
  • 11751140 The uconnect touch screen is delaminating. It is causing issues with being able to use the backup camera with accuracy because the delamination causes a visual distortion
  • 11710106 I am reporting a safety defect involving the Uconnect touchscreen in my Jeep Grand Cherokee. Due to screen delamination, the display can lag or freezes, including the rearview camera image
  • 11614113 My 2020 Jeep Grand Cherokee touch screen is delaminating. I have attempted to contact uConnect and Jeep
Camshaft and valvetrain wear leading to engine failureENGINE19 complaints2023-09 → 2026-08grand-cherokee-2020-camshaft-engine-wear
  • 11718338 Rocker arms and lifters failed
  • 11709770 This complaint concerns a serious ongoing engine defect in my 2020 Jeep Grand Cherokee Limited with the 3.6L Pentastar engine. The vehicle experiences ongoing misfire, rough idle, loss of smooth engine operation, and valvetrain noise
  • 11660840 The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving at undisclosed speeds, there was a misfire coming from the engine while accelerating, decelerating, idling, and while parked
Transmission hard-shift and gear-engagement failurePOWER TRAIN20 complaints2022-08 → 2026-05grand-cherokee-2020-transmission-hard-shift
  • 11576171 Transmission failure, vehicle will not start and will not shift into reverse, leaving driver stranded and stuck in vulnerable parked position
  • 11657437 While traveling Vehicle intermittent hard shifts, or no shifts, goes into neutral unexcitingly, sometimes no reverse. SES light on
  • 11639594 Service shifter light comes on, sometimes it makes the engine light come on and a message appears that says to safely stop the vehicle and put into park
Transfer case and 4WD system failurePOWER TRAIN, ELECTRICAL SYSTEM8 complaints2025-04 → 2026-08grand-cherokee-2020-transfer-case-4wd
  • 11688728 Transfer case had to be replaced. Service 4 wheel drive light came on along with traction control warning
  • 11686455 Electronic stability and 4wd lights came on. Brought to dealership and the PTU is no longer working
Panoramic sunroof spontaneous glass shatteringUNKNOWN OR OTHER8 complaints2021-08 → 2025-10grand-cherokee-2020-sunroof-shatter
  • 11691335 While driving down the road my panoramic sunroof (not the moving piece but the stationary glass) spontaneously burst and shattered
  • 11570214 We were driving down the street and heard a loud noise almost like a gun shot
  • 11427987 The Sunroof exploded and a sound like a bomb or gun went off
Fuel pump failure causing stalling and no-startFUEL/PROPULSION SYSTEM9 complaints2023-08 → 2026-08grand-cherokee-2020-fuel-pump-stall
  • 11739663 The internal fuel pump/fuel pump circuit on my 2020 Jeep Grand Cherokee (VIN: [XXX] ) failed prematurely, resulting in a sudden and severe 'no-crank' safety hazard
  • 11716397 Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start
Airbag non-deployment during crash impactAIR BAGS10 complaints2021-12 → 2026-06grand-cherokee-2020-airbag-non-deploy
  • 11565305 Passenger side airbag failed to deploy. Head injury, rib fractures, vertebrae fracture
  • 11560472 I was in a head on collision in my 2020 Jeep Grand Cherokee and another driver crossed the center line
  • 11539370 While stopped due to traffic back up on the freeway i was rear ended at about 80 MPH luckily there was another car behind me…the air bags didn’t deploy at all and I’m wondering why?
Electric power steering loss while drivingSTEERING10 complaints2023-03 → 2026-02grand-cherokee-2020-power-steering-loss
  • 11655678 Power steering icon on dash unable to drive vehicle No Power Steering
  • 11682851 Component/System: Electrical Power Steering (EPS) – steering cuts in and out while driving
  • 11631971 Power Steering As I was making a right hand turn the red warning power steering icon flashed on the dash and I was unable to complete the right hand turn and proceeded to drift in to the oncoming traffic lane and ended up on the sidewalk facing the on coming traffic lane

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
2372019-12-062026-09-11245ELECTRICAL SYSTEM:71; UNKNOWN OR OTHER:63; ENGINE:50; POWER TRAIN:39; FUEL/PROPULSION SYSTEM:17

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V19100010/09/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."The lingering rearview image can distract the driver, increasing the risk of a crash.Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
22V40600009/06/2022FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMPChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
23V41100008/06/2023ENGINE AND ENGINE COOLINGChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.An engine stall can increase the risk of a crash.Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
EA23001openHigh pressure fuel pump failureFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP2023-03-17·24V957The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202437legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Jeep Grand Cherokee vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/jeep/grand-cherokee
@misc{wrenchpro_2020_jeep_grand_cherokee_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Jeep Grand Cherokee},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/jeep/grand-cherokee}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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