2020 Volkswagen Jetta: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2020 / volkswagen / jetta
known issues6 clusters (reviewed 2026-08-29)
complaints52 on file (2020-06-15 → 2026-09-10)
recalls6
investigations1
fars20 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Sunroof shattering while drivingUNKNOWN OR OTHER6 complaints2022-12 → 2025-11jetta-2020-sunroof-shatter
  • 11698386 While driving southbound on I-15 near Exit 300 (5300 S, Murray, Utah), the sunroof on my 2020 Volkswagen Jetta SEL suddenly and spontaneously exploded outward without any impact or external object striking the glass. The vehicle had approximately 72,000 miles at the time
  • 11531073 MY SUNROOF WAS EXPODED during I drive to home
Emergency SOS/telematics module failureUNKNOWN OR OTHER5 complaints2024-03 → 2026-05jetta-2020-sos-telematics-failure
  • 11729607 There was a warning light for the emergency call function unavailable please service immediately
  • 11579033 The SOS emergency that is supposed to work when you press the button or if your car is stolen the module failed and on months of back order
EPC warning light with fault codesELECTRICAL SYSTEM, ENGINE4 complaints2020-07 → 2025-10jetta-2020-epc-warning-light
  • 11351913 THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE
  • 11340224 2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE,
Transmission grinding and shake when shiftingPOWER TRAIN2 complaints2023-09 → 2024-07jetta-2020-transmission-grind-shake
  • 11605105 I recently purchased a vehicle on July 11th, and on July 12th, I noticed a significant issue with the transmission. Specifically, the vehicle began grinding when I attempted to engage reverse gear
  • 11546501 Internal Component on Transmission has failed, Vehicle is Available for inspection (Niello Volkswagen has already confirmed). The vehicle shakes when shifting which could potentially cause an accident
Coil spring and strut fractureSUSPENSION2 complaints2024-01 → 2026-04jetta-2020-coil-spring-strut-fracture
  • 11733888 Rear left coil spring snapped mid driving, breaking off a 3 inch piece. Car now rattles when it goes over bumps. Upon looking under the car, the right rear coil spring is corroded and snapped as well
  • 11567420 The front strut spring broke. The dealer warned against driving it at all, since it could cut open the tire or damage other parts that would cause a lot of control. The vehicle is just past the three year warranty
Unintended engine shutdown while drivingENGINE5 complaints2020-06 → 2025-01jetta-2020-engine-shutdown-driving
  • 11328820 VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
  • 11498544 Hit a pot hole in the road and vehicle completely shut down and will not crank. Diagnostic code U0100 is saying that the ecm and pcm are no longer communicating. If I had been on the highway or in a high traffic area that could have been a life threatening situation

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
522020-06-152026-09-1010ELECTRICAL SYSTEM:17; UNKNOWN OR OTHER:13; ENGINE:12; SERVICE BRAKES:7; POWER TRAIN:7

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V50500026/08/2020SEATSVolkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
21V49200030/06/2021AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULEVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
20V35900017/06/2020SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERVolkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
22V81500031/10/2022TIRES:PRESSURE MONITORING AND REGULATING SYSTEMSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."An undetected sudden loss of pressure in all four tires increases the risk of a crash.Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
23V60400030/08/2023ELECTRICAL SYSTEM:IGNITION:SWITCHVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
24V11000014/02/2024FUEL SYSTEM, GASOLINEVolkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.A fuel leak in the presence of an ignition source increases the risk of a fire.Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
RQ23007closedFuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER2023-12-122024-07-0124V110On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emiss

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202420legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2020 Volkswagen Jetta vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2020/volkswagen/jetta
@misc{wrenchpro_2020_volkswagen_jetta_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2020 Volkswagen Jetta},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2020/volkswagen/jetta}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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