Wrench.Pro

2021 Jeep Cherokee: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2021 / jeep / cherokee
known issues7 clusters (reviewed 2026-08-21)
complaints162 on file (2021-02-14 → 2026-09-17)
recalls4
investigations0
fars19 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

Power Transfer Unit failure and loss of drive powerPOWER TRAIN72 complaints2021-02 → 2026-08cherokee-2021-ptu-failure
  • 11756931 while driving approximately 65 MPH with cruise control engaged, the vehicle hesitated, and the transmission momentarily shifted into neutral(N) before returning to normal functionality. The message “Service All Wheel Drive” was displayed
  • 11755511 while driving on a ramp at 40-45 MPH, there was an abnormally loud grinding sound coming from underneath the vehicle, and the vehicle lost drive power. No warning light was illuminated. The electronic parking brake engaged automatically
  • 11753043 while driving 40 MPH, the vehicle's wheels locked up. The contact sustained injuries to the neck and whiplash and pain. The service 4WD warning light was illuminated after the failure. The contact stated that the failure was related to NHTSA Campaign Number: 26V290000 (Power…
  • 11734025 My husband was driving the vehicle at approximately 70 MPH on I-75, the vehicle slipped out of drive and into neutral causing the vehicle to lose the capability to accelerate and maintain the traffic flow. When trying to attempt to put the car into drive it would not engage and…
  • 11645373 On 26 September 2024, I was in left lane passing other vehicles when suddenly my vehicle (2021 Jeep Cherokee Trail Hawk) started jerking, felt and sounded like something exploded under vehicle. I was among a group of vehicles, including semi trucks with trailers, both…
Recall 26V290000 PTU remedy unavailablePOWER TRAIN14 complaints2026-05 → 2026-08cherokee-2021-recall-26v290-no-remedy
  • 11754404 I own a 2021 Jeep Cherokee Trailhawk that is included in the PTU safety recall involving sudden loss of motive power and/or loss of the PARK function. My vehicle began exhibiting the exact symptoms of this recall in April 2026 and has been undrivable since that time
  • 11747371 The recall notice states that the PTU may fail internally, causing an unexpected and unrecoverable loss of drive power at any speed or allowing the vehicle to roll while in PARK without warning. The notice also states that these conditions can result in a vehicle crash or…
  • 11741169 The manufacturer has issued a "remedy not yet available" notice and has failed to provide a replacement part to fix this known safety defect. Local dealerships refuse to repair the vehicle because the re-engineered recall part does not exist yet
Air bag non-deployment in frontal crashAIR BAGS5 complaints2021-03 → 2022-01cherokee-2021-airbag-nondeployment
  • 11419036 I was involved in an accident on May 27, 2021 with my brand new Jeep Cherokee Latitude 2021, less than 3 k miles. Another driver ran a red light and I t-boned him, all of his air bags went off, but none of my air bags deployed
  • 11513670 Was driving down hwy and vehicle pulled out directly in front of me. Nothing i could do but hit the brakes. Severe front end damage done to my 2021 Jeep Cherokee. Airbags did not deploy. There were injuries. No one can figure out why the airbags didn't deploy on either the…
  • 11500272 while driving approximately 30 mph and crossing an intersection, he crashed into another vehicle head-on. The contact stated the air bags did not deploy and the driver-side seat belt did not retract. The contact sustained injuries on his chest due to hitting the steering wheel
Unintended engine stall or shutdown while drivingENGINE8 complaints2021-02 → 2024-02cherokee-2021-unintended-stall-shutdown
  • 11573763 I've been experiencing repeated instances of my 2021 Jeep Cherokee Latitude Lux 4X4 shutting off while I'm driving, without any warning lights. The message "Shift to P to start" appears on the screen. On several occasions, the car shut off unexpectedly, almost causing accidents
  • 11701840 My jeep initially shutoff while driving on the interstate at 70 mph last December. I took it the dealership and they kept it for 2 months and replaced several parts. I got it back and it shutoff the next day, but started after l let it sit for an hour. Then it went for weeks…
  • 11396202 I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON
Electronic parking brake unintended automatic engagementSERVICE BRAKES5 complaints2021-12 → 2026-03cherokee-2021-electronic-parking-brake-autoengage
  • 11723032 The 2021 Jeep Cherokee sporadically and infrequently engages the parking brake and hazard flashers. In order to disengage it, the car must be put in park and turned off then on, sometimes repeatedly. It has happened multiple times when the car…
  • 11635030 It wouldn't move in drive, until it was put in park and then back into drive and it would automatically engage the parking brake. Once she brought it home I went to check the vehicle. I got into the vehicle, put it into reverse and backed up the driveway. Once I stopped and…
  • 11560043 Parking brake automatically engaged while sitting at traffic light. First time it has done it. Just had an inspection on car a few months back and nothing was wrong with car at that time
Infotainment screen blackout and radio inoperabilityELECTRICAL SYSTEM3 complaints2024-01 → 2026-03cherokee-2021-infotainment-screen-failure
  • 11726699 while driving at an undisclosed speed, the radio went black, with the message "Re-insert USB" displayed. The contact was unable to use the radio. Additionally, the rear-view camera, the AC/HEAT settings, and other safety features were inoperable and unavailable
  • 11714199 The interior screen has become pixelated with different colors. This effects my back up camera which is a big safety hazard. All of the climate control, radio and general info are also on this screen
Sunroof panel spontaneous shatteringVISIBILITY:SUN/MOON ROOF ASSEMBLY2 complaints2022-04 → 2022-05cherokee-2021-sunroof-shattering
  • 11462414 while his wife was driving 50 MPH, the sunroof imploded and the shattered glass panel pieces almost injured his wife. The contact's wife veered to the side of the road. The contact's wife then continued to drive. The vehicle was taken to an independent…
  • 11464770 the front part of the panoramic sunroof exploded while I was driving. This was the area directly above the driver and passenger seat. The vehicle is currently at the car dealer. Glass came off into the vehicle and could have possibly blown off the roof…

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
1622021-02-142026-09-17104POWER TRAIN:93; ENGINE:26; UNKNOWN OR OTHER:23; ELECTRICAL SYSTEM:22; SERVICE BRAKES:14

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
21V31000004/05/2021POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGSChrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.A transmission fluid leak increases the risk of a fire.Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.
20V65700027/10/2020SUSPENSION:FRONT:CONTROL ARM:LOWER ARMChrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
24V51600008/07/2024AIR BAGS:SIDE/WINDOW:CURTAINChrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."An air bag that does not deploy as intended can increase the risk of injury in a crash.Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
26V29000007/05/2026POWER TRAINChrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Investigations all years →

none listed

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-202419legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2021 Jeep Cherokee vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2021/jeep/cherokee
@misc{wrenchpro_2021_jeep_cherokee_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2021 Jeep Cherokee},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2021/jeep/cherokee}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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