2021 Volkswagen Atlas: raw data

Every record we hold for this vehicle, as plain tables, with nothing added. The consumer page shows the same records with the maintenance schedule, price ranges and nearby shops around them.

vehicle2021 / volkswagen / atlas
known issues7 clusters (reviewed 2026-08-13)
complaints471 on file (2020-07-12 → 2026-09-15)
recalls17
investigations1
fars6 occupant deaths, crash years 2010-2024 (legacy-code)
indexedyes
licenseCC BY 4.0 (derived)

Known Issues clusters all years →

LED daytime running light failureEXTERIOR LIGHTING55 complaints2024-07 → 2026-08atlas-2021-drl-led-failure
  • 11694932 Dual Daytime running light (DRL) LED headlights failures. The LED DRL strips integrated into the headlight assembly stopped functioning within 3 years of ownership (60,000 and 75,000) miles.. The failure requires replacing the entire headlight assembly, which can cost over
  • 11651593 Daytime running light strip (LED) on the passenger side stopped working at about 70,000 miles. The main daytime running light also does not work on that side. ONLINE FORUMS ARE FULL OF THIS VERY SAME COMPLAINT, most failing at about 50-60k miles. The LED strip is housed within
  • 11740364 Front passenger-side daytime running light went out. Cannot be replaced individually. Must replace entire front lighting assembly at significant cost
Hood release cable breakageSTRUCTURE21 complaints2024-11 → 2026-08atlas-2021-hood-release-cable
  • 11735047 The hood release latch cable snapped, which makes it impossible to open the hood for an emergency or maintenance. The cable is a poor design that is prone to breaking, and from looking online is an extremely common occurrence for the Atlas. It also costs $500-$800 to repair for
  • 11743559 Hood release cable either lost tension, broke, or came loose from the clamp in the junction box and cannot open the hood. I was stopped on the side of the road, unable to open the hood. I and my family were put in excessive danger on the side of the road as I could not correct
  • 11677298 The contact owns a 2021 Volkswagen Atlas. The contact stated while attempting to start the vehicle, the vehicle failed to start due to battery failure. The contact attempted to open the hood of the vehicle to charge the battery; however, the hood failed to unlock. The contact
Emergency Call (SOS) system failureELECTRICAL SYSTEM6 complaints2024-07 → 2026-04atlas-2021-sos-call-failure
  • 11709214 The emergency SOS/ Emergency call function has failed. It appeared yesterday, so I began looking into the issue online. This issue is absolutely endemic and is occurring across multiple late model Volkswagen vehicles. Volkswagen is aware of this issue (per their guidance to VW
  • 11715841 SOS light is on and my VW will not connect to my VW app. The call module has failed. Yes, I paid to get a diagnostic test and it was confirmed that it failed. if I get into and accident i will not be able to receive help. All of my friends have the same issue with VW. Some have
  • 11604813 Emergency SOS error. Dealership stated that the modulator is defective. It is draining my battery and requires to be jumped off to start. I have read in VW forums that this is a known problem effecting many VW, Audi and BMW owners
Infotainment screen blackout and restartELECTRICAL SYSTEM7 complaints2024-08 → 2026-07atlas-2021-infotainment-blackout
  • 11752448 I own a 2021 Volkswagen Atlas with approximately 61,000 miles. After a software update prompted by the vehicle, saying it will be done in 3 parts.the infotainment screen began malfunctioning the following day. Initially, the screen would repeatedly go black, restart, work for a
  • 11640816 when I start my car, the infotainment center does not turn on, which means that I lose not just the luxury features that come along with it, but also the safety features, like the back-up camera and road sign recognition. Issues started in January 2025 as intermittent and are
  • 11629367 Display screen goes blank and restarts after a few seconds
Brake noise and reduced pedal firmnessSERVICE BRAKES7 complaints2024-07 → 2026-01atlas-2021-brake-noise-pedal
  • 11709844 Brake booster system failed, which results in spongy brake pedal with significant reduction in braking force. Problem has been seen by my entire family and me, a mechanic. Vehicle has not been inspected by manufacturer, insurance or police since the issue arose . Brake lamp
  • 11625155 After the vehicle has sat for a couple of hours, when I get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the
  • 11602370 The contact owns a 2021 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the brake pedal fluttered while depressed. Additionally, the contact heard a loud grinding sound while depressing the brake pedal. There was no warning light illuminated. The
Engine stall at low speed with manual restart promptENGINE, FUEL/PROPULSION SYSTEM38 complaints2024-07 → 2026-07atlas-2021-low-speed-stall
  • 11602926 While driving at low speeds or accelerating from a stopped position, vehicle engine stalls out and the entire vehicle shuts down and prompts me to manually restart the engine by placing the vehicle in park. This has happened as I have tried to pull out of a parking lot onto a
  • 11667284 VW Atlas randomly shuts off when coming to a stop or slowing down. I have to put the car in park and then restart the vehicle. This is incredibly dangerous and scary. This has happened at least 5 times now, all while driving on the road and in traffic. No warning lights popped
  • 11622512 On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the
Air bag warning light and open recall 24V464000AIR BAGS14 complaints2024-07 → 2026-01atlas-2021-airbag-warning-recall
  • 11622982 The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a
  • 11628197 This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely
  • 11646962 Manufacturer still does not have a remedy for open recall that was announced June 2024. Since this regards passenger detection and air bag deployment in the event of an accident, 9 months and still no remedy is unacceptable

NHTSA complaints (summary) all years →

countearliest_datelatest_datecrash_flaggedfire_flaggedtop_components
4712020-07-122026-09-1591ELECTRICAL SYSTEM:145; SERVICE BRAKES:95; ENGINE:84; UNKNOWN OR OTHER:77; FORWARD COLLISION AVOIDANCE:68

Recalls all years →

campaign_numberreport_received_datecomponentsummaryconsequenceremedy
20V71600018/11/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
21V02600027/01/2021STEERINGVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
21V13200003/03/2021WHEELS:RIMVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
21V81200015/10/2021WHEELS:LUGS/NUTS/BOLTS/STUDSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.The bolts may loosen and cause a loss of control, increasing the risk of a crash.Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
21V89200017/11/2021VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEMVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
20V50500026/08/2020SEATSVolkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
20V50400026/08/2020EXTERIOR LIGHTING:HEADLIGHTSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
20V70200013/11/2020TIRES:SIDEWALLVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
20V71200017/11/2020STEERINGVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
21V61600006/08/2021ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
22V08600016/02/2022EQUIPMENT:OTHER:LABELSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
22V15200028/03/2022AIR BAGS:SIDE/WINDOWVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.A delayed air bag deployment can increase the risk of injury.Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
22V24500013/04/2022FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
22V51400020/07/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERAVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
22V81500031/10/2022TIRES:PRESSURE MONITORING AND REGULATING SYSTEMSVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."An undetected sudden loss of pressure in all four tires increases the risk of a crash.Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
23V21500029/03/2023AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.A deactivated passenger air bag increases the risk of injury during a crash.Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
24V46400020/06/2024AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.A deactivated passenger air bag increases the risk of injury during a crash.Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Investigations all years →

action_numberstatussubjectcomponentsopenedclosedrecall_campaignsummary
PE23017closedInadvertent Automatic Emergency BrakingFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2023-09-282024-12-18·On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen

FARS occupant deaths all years →

crash_yearsoccupant_deathsmatch_typevpic_recovered
2010-20246legacy-code0

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road.

Cite this

Derived data is CC BY 4.0. Link back to the page you used. Text and BibTeX below.

Wrench.Pro (2026). 2021 Volkswagen Atlas vehicle data [dataset]. https://www.wrench.pro/data/vehicles/2021/volkswagen/atlas
@misc{wrenchpro_2021_volkswagen_atlas_2026,
  author = {Wrench.Pro},
  title = {Wrench.Pro vehicle data: 2021 Volkswagen Atlas},
  year = {2026},
  howpublished = {\url{https://www.wrench.pro/data/vehicles/2021/volkswagen/atlas}},
  note = {Derived from NHTSA public records. CC BY 4.0.}
}

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