Head gasket coolant loss and seepageENGINE AND ENGINE COOLING7 complaints2024-09-06 → 2026-07-20jetta-2023-head-gasket-coolant-loss
- 11751628 Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed. Dealer assessment was “PERFORMED COOLING SYSTEM LEAK TEST. THE VEHICLE PASSED TEST. CHECK FOR VISUAL LEAKS. FOUND NO LEAKS, BUT FOUND SEEPAGE AT THE…
- 11659290 Out of nowhere, my engine overheated and I lost my coolant. Upon pulling over, I observed no trail of coolant and nothing leaking under my vehicle. I refilled the coolant and made it home. The next morning, my coolant tank was empty again. I took it to my local VW dealership and…
- 11683124 My 2023 vehicle has needed coolant topped off every 5-10K miles. This appears to be a very common occurrence for several owners however dealerships are just telling folks to top off as it's due to evaporation (it's a closed system and shouldn't evaporate)
Rear brake pad and rotor premature wearSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS , SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR9 complaints2023-12-11 → 2026-05-14jetta-2023-rear-brake-premature-wear
- 11737730 At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already…
- 11571933 I have 20,000 on my 2023 Jetta and have had to have the breaks and rotors replaced twice (at both by 10K and 20K service) at the last service the service technician stated that they are seeing this on both the 2023 Jetta and Taos and they have not figured out why they are going…
- 11655966 The rear brake calipers are not fully opening, causing the pads to drag on the rotors. The dealership has replaced the pads per instructions from VW Engineering; however, per the dealership, they state that it's a software problem causing the calipers to drag against the rotors…
Emergency SOS module repeated failureELECTRICAL SYSTEM5 complaints2023-10-27 → 2026-05-08jetta-2023-sos-module-failure
- 11675004 The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the faults comes back. This failure means I cannot contact VW for help in case of accident or breakdown. Part number: SWA-035-283-D
- 11731172 The control unit for the Emergency SOS button and car microphone has failed and needed replacement multiple times in my car. My Volkswagen dealership has replaced the unit several times, and each time it fails after replacement. My safety is put at risk because I am unable to…
- 11552197 After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go…
Forward collision avoidance and adaptive cruise control false activationFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS5 complaints2023-06-01 → 2026-05-06jetta-2023-adas-fca-false-activation
- 11735957 Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it works for few minutes and appears again. The problem sometimes doesn’t show up…
- 11597775 3 times in the past year, the automated braking activated with no other cars in front of me. Luckily, the cars behind me we following at a large distance and it was on a "slower" road around 50mph
- 11524885 The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed to be diagnose. The…
Engine misfire and stall with EPC lightENGINE5 complaints2023-07-14 → 2026-04-30jetta-2023-engine-misfire-stall
- 11573462 This is now the second time this has happened on my brand new 2023 Jetta SE. The vehicle only has 1831 miles on it. The fault happens when the car is being driven after approx. 15 minutes. EPC light, Check Engine Light, and Yellow Warning Light illuminate. Also sounds like a…
- 11566542 The contact stated while driving 35 MPH in traffic, the vehicle lost motive power and shut off. The contact was able to steer into a parking space. Several unknown warning lights were illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer, where it…
- 11532231 Accelerator petal does not always result in acceleration from a stopped position. This causes the hill assist to hold and does not allow movement forward, resulting in an engine stall. The vehicle has also set the EPC light while traveling resulting in reduced engine power to…
Hill start assist extended brake hold causing stallELECTRICAL SYSTEM:ADAS:HILL START ASSIST:SOFTWARE2 complaints2023-07-06 → 2024-10-15jetta-2023-hill-hold-brake-engagement
- 11530613 It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to…
- 11619883 The contact stated that upon coming to a complete stop on an incline, the hill start assist system activated but activated the brakes for an extended period causing the contact to stall the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was…
Backup camera and instrument cluster electrical failureELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING2 complaints2024-10-02 → 2025-11-26jetta-2023-backup-camera-dash-electrical
- 11701619 The backup camera in my 2023 VW Jetta has been malfunctioning since the car was new. It intermittently fails to display an image when shifted into reverse, creating a serious safety hazard. Backup cameras are federally required safety equipment, and when it doesn’t work…
- 11617764 While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster
