Infotainment and instrument cluster screen blackout
ELECTRICAL SYSTEM
5 quejas de NHTSA · 2024-08 → 2026-07
“The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds”
“The contact owns a 2024 Mercedes Benz E. The contact stated that while the vehicle was parked, and started, the instrument panel and infotainment screen became blank”
“Main instrument cluster and infotainment system locked up during driving after dark, the screens froze and then went black. All exterior lights went out during driving. No speedometer or other warning lights are working”