Is front suspension control arm and bushing failure a known issue with the 2020 Tesla Model Y?

14 NHTSA complaints have been filed about front suspension control arm and bushing failure on the 2020 Tesla Model Y (2022-04 → 2026-05). Reported component: SUSPENSION. From an owner report (NHTSA ODI #11736483): "The contact's daughter owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds, an abnormal, squeaking sound would emit from the vehicle without warning" Source: NHTSA.

Is front passenger safety restraint system fault a known issue with the 2020 Tesla Model Y?

9 NHTSA complaints have been filed about front passenger safety restraint system fault on the 2020 Tesla Model Y (2022-05 → 2026-06). Reported component: AIR BAGS, SEAT BELTS, SEATS. From an owner report (NHTSA ODI #11723972): "Vehicle had "front passenger safety restraint system fault" multiple times intermittently" Source: NHTSA.

Is rear door fails to open a known issue with the 2020 Tesla Model Y?

5 NHTSA complaints have been filed about rear door fails to open on the 2020 Tesla Model Y (2022-08 → 2025-09). Reported component: STRUCTURE. From an owner report (NHTSA ODI #11649657): "On three separate occaisions the back left door panel has slipped from its position and caused the door to not be able to open either from the inside or outside" Source: NHTSA.

Is phantom braking during adaptive cruise control a known issue with the 2020 Tesla Model Y?

58 NHTSA complaints have been filed about phantom braking during adaptive cruise control on the 2020 Tesla Model Y (2022-02 → 2023-10). Reported component: FORWARD COLLISION AVOIDANCE. From an owner report (NHTSA ODI #11507398): "Have had several issues with phantom braking. When in cruise control or auto drive there are times nothing is in the roadway but the vehicle will brake in middle of hwy. very dangerous" Source: NHTSA.

Is loss of power steering assist a known issue with the 2020 Tesla Model Y?

7 NHTSA complaints have been filed about loss of power steering assist on the 2020 Tesla Model Y (2023-09 → 2025-05). Reported component: STEERING. From an owner report (NHTSA ODI #11542597): "Was driving on the interstate and a notification that “Steering assist reduced” came on the screen. About 10 minutes later my steering wheel became extremely hard to turn. I almost crashed going thru the tunnel!" Source: NHTSA.

Is unintended acceleration at low speed a known issue with the 2020 Tesla Model Y?

10 NHTSA complaints have been filed about unintended acceleration at low speed on the 2020 Tesla Model Y (2022-06 → 2024-07). Reported component: UNKNOWN OR OTHER. From an owner report (NHTSA ODI #11605031): "In Summon Mode, autonomous driving, our car collided with another stationary parked car" Source: NHTSA.

Is main computer failure disabling driver-assist features a known issue with the 2020 Tesla Model Y?

8 NHTSA complaints have been filed about main computer failure disabling driver-assist features on the 2020 Tesla Model Y (2023-06 → 2026-02). Reported component: FORWARD COLLISION AVOIDANCE, LANE DEPARTURE. From an owner report (NHTSA ODI #11715304): "The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase" Source: NHTSA.

2020 Tesla Model Y Recalls, Issues & Maintenance

The 2020 Tesla Model Y carries 24 open NHTSA recalls — most recently covering software and suspension. Owners report 7 recurring issue clusters, led by “Front suspension control arm and bushing failure.” Tesla vehicles have no engine oil, no transmission fluid, no spark plugs, no timing belt, and no exhaust system to maintain. The schedule below is the entire factory-recommended service list. Tesla does not require dealer-stamped service intervals to maintain warranty — owners can service most items at home or at any qualified shop.

24 Open Recalls

Source: NHTSA

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Campaign #22V037000 · Jan 27, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk: Failing to stop at a stop sign can increase the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

SUSPENSION

Campaign #21V912000 · Nov 21, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

Risk: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.

Fix: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

SUSPENSION:CRITICAL FASTENERS

Campaign #21V835000 · Oct 25, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Risk: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Fix: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V045000 · Jan 2, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

EXTERIOR LIGHTING

Campaign #20V609000 · Sep 30, 2020

Issue: Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Trailer brake lights that fail to illuminate during braking increase the risk of a crash.

Fix: Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.

SEAT BELTS

Campaign #21V389000 · May 25, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Risk: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Fix: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

SEAT BELTS:REAR/OTHER:RETRACTOR

Campaign #21V388000 · May 25, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

Risk: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.

Fix: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Campaign #21V387000 · May 25, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Risk: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Fix: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Campaign #21V846000 · Oct 29, 2021

Issue: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

SUSPENSION:FRONT:CONTROL ARM

Campaign #20V709000 · Nov 17, 2020

Issue: Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

Risk: A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.

Fix: Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V050000 · Feb 2, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V063000 · Apr 2, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:SOFTWARE

Campaign #22V235000 · Dec 4, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Campaign #22V702000 · Sep 19, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Fix: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

EXTERIOR LIGHTING:TAIL LIGHTS

Campaign #22V844000 · Nov 15, 2022

Issue: Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Risk: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

STEERING:AUTOMATED/ADAPTIVE STEERING

Campaign #23V085000 · Feb 15, 2023

Issue: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Campaign #23V838000 · Dec 12, 2023

Issue: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Campaign #24V051000 · Jan 30, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Campaign #24V153000 · Feb 27, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Campaign #24V376000 · May 28, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Campaign #24V554000 · Jul 24, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Campaign #24V935000 · Dec 17, 2024

Issue: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: Driving with improperly inflated tires increases the risk of a crash.

Fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

BACK OVER PREVENTION:SOFTWARE

Campaign #26V283000 · May 5, 2026

Issue: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

EXTERIOR LIGHTING:HEADLIGHTS

Campaign #26V507000 · May 8, 2026

Issue: Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Fix: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

Recall data refreshed Sep 6, 2026.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2020 Tesla Model Y.

5 active NHTSA investigations

Source: NHTSA

Compliance with Standing General Order 2021-01 Reporting Requirements
Action #AQ25002 · opened Aug 20, 2025
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The ma…
View on NHTSA →
Sudden Unintended Acceleration
Action #DP23002 · opened Jun 29, 2023
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in…
View on NHTSA →
FSD Collisions in Reduced Roadway Visibility Conditions
Action #EA26002 · opened Mar 18, 2026
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, w…
View on NHTSA →
Traffic safety violations while Full Self Driving ("FSD") is engaged
Action #PE25012 · opened Oct 7, 2025
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traﬃc safety violations. This investigation concerns versions of FSD that T…
View on NHTSA →
Recall 23V838 Remedy Effectiveness
Action #RQ24009 · opened Apr 25, 2024
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot…
View on NHTSA →

Reported to NHTSA

Front suspension control arm and bushing failure

SUSPENSION

14 NHTSA complaints · 2022-04 → 2026-05

“The contact's daughter owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds, an abnormal, squeaking sound would emit from the vehicle without warning”
— Owner report, NHTSA ODI #11736483

“While driving at approximately 39,000 miles, the vehicle developed loud rattling and creaking noises from the front suspension when steering or backing out”
— Owner report, NHTSA ODI #11689053

“This is a 2020 Tesla model Y. At 55k miles, 3.5 years of ownership I was alerted by my tire dealer about broken bushings and control arms in both front tires”
— Owner report, NHTSA ODI #11568782

Read all complaints on NHTSA →

Front passenger safety restraint system fault

AIR BAGS, SEAT BELTS, SEATS

9 NHTSA complaints · 2022-05 → 2026-06

“Vehicle had "front passenger safety restraint system fault" multiple times intermittently”
— Owner report, NHTSA ODI #11723972

“Its a known issue affecting many model 3 and model Ys front passenger safety restraint system fault. It's all over the tesla message boards. It just happened to my vehicle”
— Owner report, NHTSA ODI #11536957

“Front Passenger safety restraint system fault. This is 3rd time this system warning has come up”
— Owner report, NHTSA ODI #11548866

Read all complaints on NHTSA →

Rear door fails to open

STRUCTURE

5 NHTSA complaints · 2022-08 → 2025-09

“On three separate occaisions the back left door panel has slipped from its position and caused the door to not be able to open either from the inside or outside”
— Owner report, NHTSA ODI #11649657

“The drivers side rear door no longer opens. As a parent who drives with 2 children in car seats, this has made getting our kids in and out incredibly time consuming and awkward”
— Owner report, NHTSA ODI #11513078

“Rear passenger side door was not able to be opened. Tesla service came out and fixed it”
— Owner report, NHTSA ODI #11477726

Read all complaints on NHTSA →

Phantom braking during adaptive cruise control

FORWARD COLLISION AVOIDANCE

58 NHTSA complaints · 2022-02 → 2023-10

“Have had several issues with phantom braking. When in cruise control or auto drive there are times nothing is in the roadway but the vehicle will brake in middle of hwy. very dangerous”
— Owner report, NHTSA ODI #11507398

“This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking”
— Owner report, NHTSA ODI #11452907

“Operating the vehicle at highway speed of 70 miles per hour on interstate 80 in Illinois. No visible traffic going in either direction for approximately 1/2 mile in all directions when the automatic braking happened for no apparent reason”
— Owner report, NHTSA ODI #11456499

Read all complaints on NHTSA →

Loss of power steering assist

STEERING

7 NHTSA complaints · 2023-09 → 2025-05

“Was driving on the interstate and a notification that “Steering assist reduced” came on the screen. About 10 minutes later my steering wheel became extremely hard to turn. I almost crashed going thru the tunnel!”
— Owner report, NHTSA ODI #11542597

“After being parked on a suburban street for about 3 hours, our Tesla Model Y experienced a complete loss of power-steering assist, requiring extreme hand-over-hand effort to turn the wheel and making it dangerous to drive”
— Owner report, NHTSA ODI #11621689

“While driving on the freeway was unable to steer. It has happens multiple times”
— Owner report, NHTSA ODI #11613660

Read all complaints on NHTSA →

Unintended acceleration at low speed

UNKNOWN OR OTHER

10 NHTSA complaints · 2022-06 → 2024-07

“In Summon Mode, autonomous driving, our car collided with another stationary parked car”
— Owner report, NHTSA ODI #11605031

“While I was parking the car at a parking spot for a doctor's appointment, it accelerated by itself and drove over the parking spot front bump and drove a short downhill covered with grass”
— Owner report, NHTSA ODI #11538217

“Car accelerated on its own, with no pedal pressure. My right foot was on the mat”
— Owner report, NHTSA ODI #11523021

Read all complaints on NHTSA →

Main computer failure disabling driver-assist features

FORWARD COLLISION AVOIDANCE, LANE DEPARTURE

8 NHTSA complaints · 2023-06 → 2026-02

“The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase”
— Owner report, NHTSA ODI #11715304

“Failure of all cameras, gps, and lane keeping system. It is available for inspection”
— Owner report, NHTSA ODI #11567576

“I am writing to formally file a complaint against Tesla, Inc. concerning a significant issue that has arisen following a software update issued to Model Y and Model 3 vehicles in early December”
— Owner report, NHTSA ODI #11574636

Read all complaints on NHTSA →

Note: NHTSA also opened 7 defect investigation(s) on this vehicle that closed without action.

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Sep 11, 2026. Investigation data refreshed Sep 11, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Essential maintenance

Critical for safety and preventing major damage

Tire Rotation

Every 6,250 mi

Rotate tires every 6,250 miles or when tread depth difference exceeds 2/32". Performance models (Model 3 Performance, Model Y Performance) wear front tires faster — rotate at 5,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

Brake Fluid Test

On condition / lifetime

Test brake fluid for moisture every 2 years on Model 3/Y, every 4 years on Model S/X. Replace if moisture content exceeds the test threshold. Regenerative braking dramatically extends fluid life vs ICE vehicles.

Estimated cost — typical U.S. ranges

Dealer

~$180–$200

Shop

~$125–$140

DIY

~$10–$25

DOT 3 or 4 — match the cap. Vacuum bleeders make this a one-person DIY.

Tire Pressure Check

Every 1,000 mi (monthly)

Check tire pressure monthly. Tesla's range estimates assume manufacturer-spec pressure; under-inflation costs 5-10% range and accelerates tire wear.

Extends the life of your vehicle and improves comfort

Cabin Air Filter

On condition / lifetime

Model 3 / Model Y: replace every 2 years. Model S / Model X: replace every 3 years (HEPA filter, larger). Sooner in dusty climates or wildfire-prone regions.

Estimated cost — typical U.S. ranges

Dealer

~$60–$95

Shop

~$45–$70

DIY

~$15–$40

Usually behind the glovebox. Shops charge labor for a 10-minute job — easy DIY win.

HEPA Filter (Model S / X with Bioweapon Defense Mode)

On condition / lifetime

Model S and Model X equipped with Bioweapon Defense Mode use a HEPA filter — replace every 3 years.

Estimated cost — typical U.S. ranges

Dealer

~$130–$210

Shop

~$95–$150

DIY

~$35–$90

HEPA-grade replacement; aftermarket is improving but selection is narrower than standard cabin filters.

High-Voltage Battery — No Service

On condition / lifetime

The high-voltage battery is sealed and has no scheduled maintenance. Tesla's 8-year/100,000-150,000-mile battery warranty covers capacity retention to 70%.

Estimated cost — typical U.S. ranges

Dealer

—

Shop

—

DIY

—

Traction battery service varies dramatically by vehicle ($5k–$20k+). Get a quote — we won't pretend to know.

Fatal crash history & reported problems

Occupant deaths in fatal crashes (FARS)

33 crashes 2010–2024

FARS counts every occupant death in a fatal crash, whatever the cause — it does not mean the vehicle was at fault or defective. Counts are not adjusted for how many of each vehicle are on the road. How to read this number

Owner-reported problem signals

Separate from the federal fatality data above: complaints owners filed with NHTSA about this year and model. These are reports of problems, unverified, and are counted here only as signals.

complaints mentioning a crash

complaints mentioning a fire

Reviewed known issues for this vehicle·Open recalls for this vehicle

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2020 Tesla Model Y reflects Tesla's published service intervals. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

Check another vehicle →